Reviews for Dunkin' in Hopewell Junction, NY

Came to this Dunkin' donuts today at 4:50 the manager is very rude named Daniel the heavy set woman in there is doing nothing... they made me wait 25 minutes for my coffee Read more

The worst Dunkin I have ever been too and I travel weekly. So I?ve been to a few. Disgusting, the staff aren?t knowledgeable on... how to make the signature drinks properly & there?s no manager operating this place either. Needs help save the headache and goto other near by ones Read more

Wow another review so close to mine and I placed a customer relations issue with corporate and the case is open as the... franchisee at this location is yet to call me back or email as discussed. In a nut shell worst customer service ever this time afoul mouthed young man almost leaping from behind the counter to tell me that he was with one other person n no one inside sowhat was my hold up. I have a baby in the car as the reason I do curbside not to wait 25 mins then leave him in car to ask whereis my order. Then he proceeded to ask what was my order. Are you serious?? You should know exactly what it is!!!!!!!!! He needsto be fired. Second attempt this morning and I?m waiting in the meantime other vehicles have come n gone n go in mind u parkedin curbside which a sign should display for people like me only!!!! This is ridiculous and want to know how this is beinghandled. You should not have PT kids working at a well known establishment that will cost you customers. RUDE-LACK OFCS-SLOW-AND ALWAYS OUT OF DONUTS (then they come out with assuming you want something they bring out instead) a month ago Foulmouthed counter girl. We ordered 2 hot breakfast sandwiches. Sat at a table with our drinks for 10 minutes waiting to be toldthat our food was ready. I finally got up and saw that the food was bagged and sitting at the pickup window getting cold. Staffneeds further training in customer service and being courteous . Read more

Great coffee & service. Food was fresh, warm & coffee was hot! Great job. Thank you.

Foul mouthed counter girl. We ordered 2 hot breakfast sandwiches. Sat at a table with our drinks for 10 minutes waiting to be... told that our food was ready. I finally got up and saw that the food was bagged and sitting at the pickup window getting cold.Staff needs further training in customer service and being courteous . Read more

The staff in this store is really friendly, I was greeted with a good morning as soon as I stepped into the door. Food and drink... are always made right. I will definitely come back again. Read more

causal dunkin donuts ???? ???? nothing to special. cashier was kind and got our order. I ordered a bacon and egg sandwich with... no cheese and got cheese, anyway its all good. food was yummy and drinks clean tabel ?????? Read more

Excellent. I walked in and the CSR immediately said I could use their employee washroom. I still bought a coffee and donuts... after peeing. Food was pretty good, service was excellent. Atmosphere, it was clean, and the shop was quiet. Read more