Reviews for Wendy's in Lancaster, PA
I ordered the bacon pretzel pub x2 and we didn?t get that at all . We waited over 25mins for our order when there was no... customers in the store the soda machine was so dirty I didn?t even take my sodas the food was cold and the bun was soggy theywere goofing off in the kitchen instead of making the food. Every time we come here it?s the same thing!!!! I will neverreturn!!!!! Read more
The team at this Wendy?s goes above and beyond. The lady at the front counter was so positive & friendly I couldn?t help but... smile. The food was fresh, tasty & the restaurant itself was clean. Highly recommend if you?re in the Lancaster area to stopin. Read more
Food was awful just got back to house 5 minutes away and fries were cold as hell, burgers were completely black and burnt and... dry.. no toppings on them at all? Read more
I have never been the type to go and leave reviews. I travel alot for work, including some very ghetto places or places you... would normally want to avoid. I have never came across a more disgusting, negative service, undercooked food, & all whilemultiple safety & sanitation violations were going on. Waited in line for 25 Minuts for 1 Meal. The burger was undercooked, rawto be exact. The fries were burnt yet cold by the time I got them. Someone needs to have corporate come here and close thisplace down if it?ll continue this way. Read more
For starters it was midday and there were absolutely no cars in their parking lot. I was the third car in the Drive-Thru and... waited almost 10 minutes!? Not sure what was going on behind the scenes but they certainly didn't have customers in the diningroom! Place seems kind of dirty and run down and the older lady at the drive-thru window while pleasant, was not the mostcleanly kept person that you would want to see before having a meal.... Pretty sure I won't be going back to that location. Read more
Zero if I could. Can't blame short staff, I saw at least 4 workers in there, waited well over 30 minutes for a small order,... which wasn't even right. The workers were walking around yelling at each other. After working many years in fast food service,2-3 people could manage running just a drive thru at that time of night and get the orders out in an acceptable time. This wasjust ridiculous and they should just close for good if they can't seem to care to do their jobs right. Read more
Terrible service and quality. Yes I know there's a staffing shortage. So I expect when I finally pull up to window after 20 min... wait, they'll only be like 2 people working. I see a gang of people just standing around in background, hanging out. the ladypretty much threw food at me, rude as can be. I ordered a $6 burger looks like they gave me $1 burger and pocketed the rest. Theburger was not even cooked properly. Had to go home to reheat, was still undercooked. Hope I don't get food poisoning. Multipletimes had some ghetto child, girl argue with me while trying to order. I RECOMMEND DRIVING TO COLUMBIA WENDYS ON PROSPECT ST,GREAT SERVICE AND QUALITY. Picture below: this is not a baconator, this is a $1 burger they gave me for $6, pocketing $5 Read more
3 pm on a Sunday afternoon. Waiting inside in line for 10 minutes. My pregnant wife wants a healthier option. Baked potato.... Nope, they had none. Chocolate frostys for the kids with the Boo books. Nope, only Vanilla, which was crossed the menu with asharpie. We left and went elsewhere. Read more