Reviews for Starbucks in Santa Rosa, CA
The bigger guy taking orders didn?t even say hello or how are you to me and my boyfriend, the other guy making drinks had to do... it for him, and he didn?t even acknowledge us, then we ordered a frappacuino and the whole time complained how Frappuccino ?arethe most annoying drink?. This guy Definetly shouldn?t work in customer service. Read more
One person being helped with 1 cold drink, still waiting 9 minutes + now , and now he is wiping the counter, wiping his nose for... the 3rd time, and here he comes, not a word hello, just looking at me,...... Read more
The Starbucks baristas are very friendly and hardworking despite appearing to be short handed. Sometimes there's a bit of a... wait, but they do try to get people's orders out in a timely manner. (Although it seems that most people are already aware ofthe wait time and are okay with waiting a few minutes) Thank you for your hard work baristas! Read more
Asked for a hot Carmel maceotto it she made me a ice drink so it was cold and not hot and I the other person showed up late and... on top of everything else I ordered a tall latte w/extra shot and foam when I got on my car I went to shop my latte and it wassweet. I'm not a happy camper right now cause I'm a diabetic and have to have insulin because my sugar is is high enough Ithink this person needs to pay attention more on orders and not put any powder on unless asked to. We waited a out 15-20minutes before we got all 3 drinks. Bad service had a little attitude not just happy I guess. Read more
I like getting my coffee before work from the very friendly workers. They see me so often that they call me by my name. I only... give 4 though because a lot of the time they need extra hands on deck. Read more
I was very Surprised regarding the aftermath of the California Wildfires in this area, I had not seen the area since the... reconstruction and restorations. Truthfully, Impressed. I never saw damages at Starbucks, and was relieved they were open.. TheBaristas never seize to Amaze me. It is such a Warm feeling to have such Starbucks Personnel on board, when one of the Guests,Paying Customers come in for a cup of coffee, and a sprite, pastries or pack brunch, there are True efficient and ProfessionalBaristas to meet your needs with a Smile and true human connection. Makes it all worth the while. Thank you Starbucks!! Thankyou Pikes! Thank You Starbucks Baristas!!! Deborah van Galen Brown Read more
They always are there just helping everyone so nicely. They don't have a drive through so they always have a busy place. You... don't see workers this kind with customers always when they are that busy. Read more
Im sorry, but if you cant multi task when youre the only person working. You shouldnt be working here. I waited in line for 15... mins on a very slow day, one person in line in front of me and one person waiting for their drink. You should not be taking anorder then taking a long time on the single person. Take the orders as youre waiting for food to heat up and such. Dont work atstarbucks if you cant multi task. Ive worked the service industry and I know it can be done. This is just poor customer serviceand lack of skills on this persons part. Read more