Reviews for Dunkin' in Waterbury, CT

The lady in there with the brown ponytail and accent burns food every single time and when asked to fix while making she... refuses. Ridiculous. Read more

I love Dunkin'. No matter where it is.

I went there to get a coffee and advocado toast and got burnt coffee not made the way I asked and a slice of untoasted bread... with a small amount of advocado like they're running out and didn't have enough for the untoasted slice of bread I got. Now backto work with a headache and empty stomach bcuz I didn't have extra time or money to waste to get something else. Read more

I enjoyed my food my order was correct it's not really much more you can say they did a good job

Favorite dunkin by far and I?ve been to all Dunkin?s in the district . Dolly was great with me she was very fast with my order... and was patient. When I was looking over the menu she didn?t roll her eyes or tap her feet. The employees here are greatpeople!! Definitely recommend higher pay for how hard they work when the line is out the door !! Read more

I go to this location almost everyday because of convenience. I have tried to explained on several occasions, how awful it is to... get incorrect food or drink items, you would think they would come up with a better communication plan with their team. Checkthe orders!!! Slow down and listen to your customers. Get a toaster that actually toasts the sourdough bread. Read more

When I ordered through Uber Eats, they messed up my drink when I called ahead after ordering again the lady who answered {never... caught her name sadly}, apologized and said she would make it herself this time. She said she'd give me a free donut and endedup giving me two. I thought that was nice I didn't expect them to give me anything free I just figured someone new made my drinkso I just wanted to let them know that person might've been trained wrong. I work in fast food so maybe just me being nice aboutit meant something. Read more

I drive for a senior shuttle company. They are very courteous. it's one of the few places I can go into use the restroom, with... out a problem, even if I don't buy anything. Read more