Tried this spot before with my friend and I am hooked ever since. I like the great atmosphere and yummy food and drinks. Keep it up.
Look dude. The little mexican kid is cool but everyone else has a attitude. Can't even order without, "is that all" coming out of these kids mouth. Really disrespectful. To be honest though, food is really good. It is fast food too. I just feel that I could be appreciated as a paying customer. I don't care if that makes me sound like a Karen but, I did restaurant work too. It may be management hailing on these poor kids day but, I'd like to see some morale in these people.
Blown away by the handing out of dog biscuits to our dog Daisy who happened to be with us . Very unique and clever customer service .
Short wait in the drive thru line and great service employees tonight were very nice.
We went through the drive thru and the order taker/cashier had no customer service!! He didn't say anything!! The person who gave us our order was better. The order was correct.
This location is convenient on my way to & from the grocery store. It's clean, organized, prompt, friendly & accommodating. This is a regular stop for lunch or just a nice iced coffee or soda on a hot summer day. The quality of the food is always consistent & my grandkids love it.
While we do mess up orders and late at night we get understaffed making drivethru and lobby hard to manage, we do try. The managers are doing better than they were and i think customer service has improved but could still be worked on, me included. Tho that being said some people that come thru are extremely entitled and we keep timers all of the store of when cars pull inti drive thru and i promise in the year ive been there the longest ive seen was 17 minutes at night so be wary of the people exaggerating they're time waiting. The food can be eh if u dont ask for it fresh but thats just a franchise thing i feel like. Also i and several other employees have tried to change the store hours and cant. But regardless ***our hours are 5am-midnight (1am fri-sat)***. Crew is fun usually but a lot of us are usually exhausted from working too much cause the staff is stretched pretty thin. We have a ton of regulars that always come thru and they're always nice to see cause at least we know we're doing right enough to keep most of our customers returning nearly daily. Anyway stores gotten better but can always use work. Only thing i wish i could change is being able to wear pink more and paint my nails again :3. The dress code is lame. Pic proof that im an employee lool if you've been here you've probably seen me.
They were so kind about the broken ice cream machine.
If it's great american food that you're after try McDonald's in Alpine. Locate some of the most interesting menus in town. Try our specials such at salads and you'll be back for more. Call us at (619) 659-1615 and we'll save the best table in town.
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