Menu for Beany's To Go in American Fork, UT

Response to owner: I personally am not interested in some form of credit. There should be a required SOP with specific and exact... measurement devices for employees to use so that future customers don't pay for water. It should be totally consistent! I'msure your employees are generally fine, but they were either lazy, negligent, or perhaps bitter when they made our drinks thistime. The previous times we've gone we received excellent quality hot chocolates. But this time, they didn't add much chocolate,and they did not use a milk base. The woman taking our order saw the total after my husband handed back the tablet and saw thatit was no different than the previous total, rightly deducing that we had not tipped. There was a custom tip option, but it istimely, and it is simpler to press either a $3 button or the none button. The way the software is set up is to encourage guilttipping, and I'm sad to see so many businesses adopting this tipping method (before actual service is given). Employees see ifyou tipped and give you bad products and not just bad service. I'm fine with bad service if I did not tip, but I still expectthe base product I paid for. -------- We've been to Beany's a few times to get hot chocolates. Every other time has been greatexcept today (11/9/22). We went there at about 5:30pm and ordered some hot chocolates. My husband's was literally water with apeppermint shot, mine was water with a caramel shot, and my 2yo's was just water. We think this is because we didn't tip. Wewere in a rush and the base smallest tip they were asking for on the iPad was 30% (!!!) for them pouring water into a cup andhanding it to us. We saw the staff through the window and they didn't measure anything out. They definitely dumped almostentirely water into the cups. So we paid $10 for water... Tipping culture has gotten out of hand. I'm sure these workers make anormal wage and not the $2/hour of actual waiters and waitresses that require substantial tipp Read more

I ordered a few hot cocoa, but when they made our hot cocoa, they first mostly filled out cups with what looked like the water... they used to rinse the pots. They then heated up some milk and added small amounts to our drinks. The drinks tasted likelightly flavored water, and were absolutely disgusting and were literally the worst hit cocoa I've ever had. Read more

We come here a lot when we can because it?s really good. The staff is really nice and helpful. They have lots of good and unique... favors you don?t find other places. I usually go for no additive flavors so americanos and they have a good strong flavor. Read more

Great little coffee shop, but the best part is the ease of access for big trucks and trailers! As long as nobody is parked on... the front row by the street, you can swing wide enough to clear a long trailer around the inside curbing. Might be a bit tightwith a semi truck with trailer, but I was able to easily pull around with a pickup and 46ft gooseneck trailer. There's amplestreet parking for a couple semi trucks if you don't want to pull in. Read more

It?s not just the great coffee.. They know you and work hard to make everything a great experience. I personally like the Mocha,... so go see them and get the best coffee in Utah County Read more