Chili and a cheese burger on a beautiful day! Fun decor, centrally located by Lambeau, great staff that does not disappoint. And the food? GOTTA try my selection today. ???????? ALSO! They have take-out orders on the south side! Yum!
The decor is fun and feels like an old supper club with the colors and rounded booths. The burgers and fries were also good, but the service was horrible the night we went. By the time we found the note on the menu telling us we had to ring a bell for service, and then found the bell on the back side of our booth, we had been sitting there for 10 minutes without a single staff member acknowledging us- and there were only two other tables of people in our dining room. Then, when we ordered drinks, it took another 10 minutes to get them because the bartender was doing shots and having a long conversation with customers. The kid waiting on us tried to cover for her saying that she was backed up, but we could see her standing there chatting away and doing shots. To top it off, she screwed up our drinks. Our waiter, while very nice, had no urgency. He only had three tables and never came back to check on us until our food was almost gone. Then he forgot the drinks we requested. I ended up going up to the fountain to get my own glass of water, and not a single employee noticed as they were all in the back. The bathrooms were also disgusting. One stall had no toilet paper and there was water and wet toilet paper all over the floor. If it was a game day, I could understand, but it was a random Thursday night. They had signs up saying that they're hiring, so I understand that they are probably short staffed, but it would be nice if the staff that they do have had a little more urgency. We even had to wait for someone to come to the register to ring us up, and we could see them all just standing in the kitchen entry area chatting away. This place could be so amazing, but on 7/14/22 the service fell very short.
This is part of the heart of Green Bay. The burgers are buttery and comforting and the chili is NEVER disappointing?I prefer no spaghetti. Everyone was happy with their food, though the service was lacking. It was perfect for following a tour at Lambeau Field.
Kroll's West has been one of my all time favorite places to eat. Our meal was fantastic and the company I was there enjoyed their meal also. I got to see Vicki a Waitress that has been working at Kroll's for 63 years, what a lovely lady she is and always has been. The downside was the prices have gone sky high since Covid hit.
Very happy with the food but the service was awful. Was not busy at all (and not right before close) when I went but once I got my food no one ever stopped by again. I had to get up and find a to-go box, no refill for the water. Lady at check out was in a foul mood? I?d still come back for the chili though!
Went for lunch with my boyfriend during his workday. I had chili and the turkey club. It was very fresh. Bread was toasted perfect. Chili didn't make the photo reel; I'm ate it up too fast. It is the best in gb hands down. The boyfriend had the perch. Very delicious. We sat in the lounge. The bartender was extremely knowledgeable, fast, efficient, and professional Def go back
I'm sorry to say but this was a horrible experience. I'm not one to complain because I realize that many places are struggling to find help. When we arrived though not swamped, we were greeted by a sign that said seat yourself. We had 4 grandchildren in tow so we needed a booth. The only one available had been recently used.. we were told my the elderly lady in the hostess area to press a button on top of the booth and someone would be with us shortly.. when 10 minutes went by and we cleaned the table ourselves I knew we should have left. You know how it is when you have hunger and just want to eat. Finally after 15 minutes our waitress that we saw only twice took our drink order. Upon returning 5 minutes later with those, and. To take our order. The waiting game began. Have you ever tried to keep 4 hungry children and a hungry man entertained? 10 minutes, 20 minutes, 35 minutes, nothing... not even someone checking to see if the drinks we had needed to be refilled! So... we stopped a different waitress to ask where our food was. Now what we ordered were Mac n cheese 3 chicken strip dinners with fries. 2 basic burgers and shrimp scampi. She came back 10 minutes later to say that it would be 10 more minutes! If you do the math that's over an hour for that!! Then when our food arrived it was the most awful food I'd ever seen. The burgers were cardboard looking disks of yuck as you can see in the photos. The strip of chicken were as hard as rocks. And, my scampi.. the shrimp so over cooked and burnt with a clump of I don't know what lying underneath!!! We actually walked out without eating. Mind you we did let the very unapologetic excuse ridden manager know we were not paying for our entrees. So sorry to say. By far the worst restaurant in Wisconsin!
Stopped in Green Bay for lunch on our way home. Vicki was fantastic and didn?t even hold the fact that we?re from Minnesota against us. She recommended the Kroll?s Big K burger and it was cooked to perfection. Not a huge selection of beer but they did have some stuff from Titletown Brewing and it?s always fun to try local beer.
Looking for american food in Ashwaubenon. Kroll's West offers several options to satisfy your cravings. Including their delicious desserts that will surely leave you craving more. Be sure to check out their restaurant menu or call them at (920) 497-1111.
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