Menu for Dairy Queen Grill & Chill - Burlington, ON | Sirved
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Open:11:00 AM - 9:30 PM
- Contact:
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Cuisines:
American Canadian
American Canadian
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Features:
Delivery
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Known for:
Late-night food, Good for kids, Kids menu, Drive-through, NFC mobile payments, Dessert, Dine-in, Dinner, Lunch, Good for groups, Family-friendly, Curbside pickup, High chairs, Restroom, Seating, Outdoor seating, Wheelchair accessible parking lot, Wheelchair accessible restroom, Debit cards,Read more
Dairy Queen Grill & Chill in Burlington, ON, is a American restaurant with average rating of 3.6 stars. Curious? Here’s what other visitors have to say about Dairy Queen Grill & Chill. Make sure to visit Dairy Queen Grill & Chill, where they will be open from 11:00 AM to 9:30 PM. Don’t risk not having a table. Call ahead and reserve your table by calling (905) 335-8988.
Stay home and order out from Dairy Queen Grill & Chill through Uber Eats.
Love the menu, but want to try somewhere new? Try Guac Mexi Grill and Oven 360 Burlington.
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Additional Information
Website
Payment Options
Debit, Apple Pay, Google Pay
Worst experience and customer service ever! The manager was rude and seemed like she was having a power trip. Her employee... behaved really well and also offered a discount however during billing the manager said rudely, ?I am above him. He may haveoffered you the discount but I am cancelling it because there is no good reason?. Never coming back! DQ needs to teach theirmanagers on how to treat their customers respectfully. What a disappointment! Read more
My order was mixed up at the drive threw. Said something then. I parked my vehicle then went inside. I stood there for ten... minutes before anyone acknowledged me then they finally fix my order. This restaurant needs more management on site very poorcustomer service. Felt like I was putting them out after My order. For a new diary queen site very poor customer service. Willnot be going back I will be telling people not about the service and not to go there. Read more
I usually go to the Waterdown location but I was close to this Appleby location on Friday evening, ordered the triple chocolate... brownie, what a complete joke, I should have taken a pic. The ice cream was about about 2 inches high and the whip cream wasthis splat on my brownie, I actually had to ask 3 times for more chocolate sauce. This location is an embarrassment to DairyQueen, they should be embarrassed to serve the garbage I was sold tonight. I really should have asked for a manager, but trustme I will NEVER go to this location again, $7.90 WASTED. To sum up this location GARBAGE, trust me if you go the Waterdownlocation or any other location you?ll probably never visit this place ever again Read more
Been to this location 3 times and was disappointed 3 times. Tried to give it a chance because sometimes things happen. However,... turns out this specific location regardless of the time just disappoints. My most notable experience was when I bought a bananasplit and the ice cream was full melted when it was handed to me. I told the girl at the window that it?s melted and issomething wrong with the machine. She takes it goes tell whom I assume is a supervisor or someone. The lady comes to the windowhands it back to me and explains that?s how it?s supposed to be they all come like that. I?ve been to many DQs and I?ve neverbeen told watery melted ice cream is how ice cream is supposed to be. Honestly, whomever runs this location needs to look intosomething. Who knows maybe I?m just unlucky. Read more
Q & A
Activity Feed
FAQs
When is Dairy Queen Grill & Chill open?
Dairy Queen Grill & Chill is open on the following days:
Monday: 11:00 AM - 09:30 PM
Tuesday: 11:00 AM - 09:30 PM
Wednesday: 11:00 AM - 09:30 PM
Thursday: 11:00 AM - 09:30 PM
Friday: 11:00 AM - 09:30 PM
Saturday: 11:00 AM - 09:30 PM
Sunday: 11:00 AM - 09:00 PM
What forms of payment are accepted at Dairy Queen Grill & Chill?
They accept Debit, Apple Pay and Google Pay at Dairy Queen Grill & Chill.
Does Dairy Queen Grill & Chill offer delivery?
Yes, Dairy Queen Grill & Chill offers delivery.
Does Dairy Queen Grill & Chill have a kids menu?
Yes, Dairy Queen Grill & Chill has a kids menu, view their kids menu on Sirved.
Had the worst customer service experience ordering a traditional DQ birthday cake. I placed my order with all the details online... 4 days in advance. I uploaded a high resolution picture for the decoration and received an automatic confirmation that all wasin order. When I picked up the cake, first, the manager brought me two pieces of paper with different customer details (whichshould be confidential information) and asked me to pick which one was mine. Once I picked it, she charged me. She then broughtout the cake which was missing the picture I had uploaded (not to mention the quality of the icing and writing was atrocious -smudged, inconsistent, messy...). She told me there was no image uploaded. Then she took me into her back office to show me heremail with the order confirmation that showed that the image didn't come through. She then said I wasn't the only order that hadthis issue and showed me other orders, then said it was a problem with their "new system". She said if I wanted to send her thepicture right then she could try making it again but didn't commit to doing it that day...on the day I needed the cake for aparty. When I indicated that I placed the order 4 days earlier and she could have called me, she said they were "too busy" tocall customers. She then proceeded to tell me I had asked for too much writing and the picture would not have fit any way. Sheargued with me that they don't have time to contact customers. She did not apologize nor offer any discount or concession forthe issue. Read more