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Google Reviews


Both locations are having serious issues getting orders right, very slow, I am not used to that. I know it is not having enough staff so I try to understand BUT not packing an order right it not a staffing issue. ?

Marlaiah Ogletree

Want to share that my coworker went to pick up our online order that was made between me and my fellow VA nurses and when she returned the order was missing 2 people?s orders so we called and told them and the lady said that I was lying basically but after telling her everything that was missing she said to come back so I did. She was very rude and unprofessional about the situation, will not return to this establishment if this is how they treat their customers. Didn?t Even deserve 2 stars but since they finally fixed the order it got 1.

Jason LaBrake

So Doordash took about an hour and a half so the food arrived cold and Wendy's forgot part of my order..I just asked for a refund for my cold incomplete order. They just stuttered and acted spasticated..

Roy Newcome

Excellent foods and soft drinks. Everything was very fresh. Does have restrooms and handicap parking. Staff was very cordial and professional. Highly recommend.

Christy S.

My partner and I both got baconators and BOTH got horribly sick from them. 2-3 days of just good, strong food poisoning will teach you they aren?t following food guidelines or something is wrong here. Unless you enjoy hurling from both ends until you feel like you are just about dead, I?d proceed with caution!!

Nzuri Malkia

I have stopped buying the 4 for 4s because the fries taste different from the value meal ones. I used a coupon for a free chicken sandwich and the sandwich tasted nothing like the ones I get from the value meal. I took two bites and threw it in the garbage. I wonder if they have a separate section for people who gets discounts because the food never is the same when you don?t. But the workers are friendly at the drive thru.

Mack Kennan

Not a very friendly place any more. I could barely understand the person taking my order because of lack of English skills they where being unprofessional inside laughing and yelling when I got my sandwich it looked like it had been put together by a toddler. I have been coming to that wendys for years and always had good service up until about a year ago.

J Berg

I didn?t feel like cooking last night so decided to get a burger and fries from Wendys. The line wasn?t nearly as long as normally is and didn?t take long at all. I was home and back in literally 10 minutes which wasn?t too bad. I got the Baconzilla meal with a coke. The young girl that was working the drive through around 6pm (8/24/21) was very nice and polite. The food was perfect! And for once the bacon was actually crispy! I forgot to ask but who wants floppy, flimsy, barely cooked bacon on a burger? Well not me! Great job!

More Google Reviews

Wendy's is the perfect place for scrumptious american. We provide a high quality food made to perfection, try our hamburgers for yourself. Come in and experience our unmatched service and food. Browse our restaurant menu today and give us a shout at (304) 725-1980, we're located in Charles Town!

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Cities near Charles Town
Martinsburg, WV (14 mi), Winchester, VA (16 mi), Hagerstown, MD (24 mi)

Towns near Charles Town
Ranson, WV (2 mi), Purcellville, VA (7 mi), Shepherdstown, WV (10 mi), Lovettsville, VA (11 mi), Inwood, WV (12 mi), Berryville, VA (12 mi), Brunswick, MD (12 mi), Falling Waters, WV (18 mi), Boonsboro, MD (18 mi), Boyce, VA (19 mi), Myersville, MD (20 mi), Williamsport, MD (22 mi)

Sirved has 26 restaurant menus for Charles Town, West Virginia. Want a specific cuisine? Check out our best lists for Italian, Asian or Mexican in Charles Town. Dietary need? Let us show you all the gluten free, vegan or vegetarian options. Search Sirved for things like salad 🥗, sushi 🍣, soup 🥣, burgers 🍔 and more. Need just a kids menu or drink menu? Sirved categorizes our menus to make exploring easier.

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