Menu for Baskin-Robbins - Corona, CA | Sirved

I usually don?t review chains as they tend to be similar a different locations, but I have had some really good service here... every time I have come in. They tend to get busy, but the you g people working behind the counter do a great job in keeping theline moving without making you feel rushed. Read more

I had a poor experience yesterday 07/16/2022. The girls working here have attitude problem and do not know how to greet and... treat customers. Not going back. Read more

My 15 yo son and I went to get icecream tonight. I had a bad case of sciatica so I didn't want to get off the car. My son went... inside and ordered icecream for both of us, Sundae for him and Chocolate dipped banana for me. Girl at counter asked my son ifhe wanted one with nuts, drizzle or white Chocolate. My son misheard her and just said yes, she put the one with drizzle in thebag and handed it to him. When he brought it to the car, I told him that I don't want this one, I wanted the one with nuts. Hesaid he didn't see which one she put in the bag. He went bag to replace and she straight up refused. I then called and askedthem to exchange it. We have been customers since they first opened. So many times, we order online, they run out if browniesfor brownie Sundae, or certain flavor, or some other ingredients, make mistakes with wrong icecrean flavors, I have rarely madea big deal about it becausethings happen. The employee on the phone literally yelled at me. I asked her to do this for customerservice sake, she agreed but out of no where, a manager jumped on and started yelling at me. I asked her what the problem was,the employee just agreed to replace, why does she have a need to yell at me when there's literally a store full of people there.She should be tending to them. She continued to yell and I hung up. My son went in to get replacement and the employeeembarassed and humiliated him, holding cone really high up, asking him slowly like he is dumb"Is this what you wanted?" "Theseare nuts, are you sure?" They mocked him infront of the entire store full of people. I literally every year spend hundreds ofdollars buying gift cards from this store for Ramadan and Eid gifts for kids. NEVER WILL I EVER SET MY FOOT IN THE STORE WHEREPEOPLE ARE TREATED WITH SUCH DISRESPECT and humiliated. all this for asking to replace a banana? SHAME ON THEM. I am NOTsurprised by other people complaining of poor customer service and rude attitude AT ALL. Management nee Read more

My boyfriend took my three-year old daughter for ice cream and he just returned home stating he never wants to go to this... particular store again. He was given attitude by one of the employees because our daughter would not keep her mask onproperly. I understand the precautions that need to be taken as far as masks and face coverings are concerned, but it?s onething when an adult or older child refuses to comply, and a completely different thing when it?s a toddler who simply does notunderstand no matter how much both parents try to explain the circumstances. There is no need to be rude. The least you can dois speak nicely to your customers. Definitely not coming to this location again. Read more

Very, very expensive. Has some highlights: pretty clean and nice inside and the ice cream is typically good. I haven?t been in a... baskin Robbins in a few months, so I figured I?d try the new one close to my house on Foothill. This must be a franchise (maybethey all are) considering how high the prices are set. Scoops are, with tax, $4.00 for one, $6 for two and nearly $8 for three.Add a cone for an additional $1.29. All the specialty items will run you well over $5 a piece. This location opened up rightaround the beginning of the pandemic and I am not surprised to see it has never really been busy. I don?t know how a businesscan charge these prices right now. If you walk 100 feet down the strip mall to the Albertsons you can buy a pint of Ben andJerry?s for $5 - a larger amount of ice cream for the price. Even head to magnolia and Ontario to the golden spoon and get alarge swirl for $6. Maybe if the ice cream were better this could be a special occasion, but the price is simply unreasonableto justify your repeat business. Read more