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Reviews for Sugar Factor American Brasserie in Dover, DE

Janine Beatty 2 years ago
4

I am not sure what I expected, but my food was surprisingly good. I had a Blue Cheese Burger and fries. They were perfect. My... husband got the Angus burger medium and it was made well too. The drinks were definitely a show. We ordered one of the big $36drinks, the hypnotic one. It was very pretty and cool when the liquid was poured over the dry ice. It bubbled and clouded thewhole time drinking it. The candy decorations were very cute ????. The taste was a big disappointment. It was horrible. We alsogot a Moscow mule which was just about the worst drink ever. I think the bartender must of spilled half a cup of lime juice intoit. The service was ok, not great and not terrible. It is very bright, great for pictures, and loud inside. I had no idea whatwas happening when they started the music for someone's birthday. I'm sure they enjoyed the song and dancing but I would ofdied. Overall all, it's an experience with surprisingly good burgers and lots of Kardashians on every TV. PS- over 40s look upthe menu on your phone because you will not be able to read the tiny print on the menu. ????????????????? Read more

Amana Choudhri 2 years ago
3

Over rated and over priced. Came for dessert and left unimpressed. Portions are excessively large and unnecessary. Restaurant... isn't enclosed and opens to the casino which has a very tacky vibe. The entire time on the big screens they are just promotingtheir own restaurant which is unnecessary because I'm already there. Music was annoyingly loud. Next time I want a sweet snackI'll head to Dairy Queen. Read more

Mr.G 2 years ago
4

Let me start off by saying that the Big Fancy Bubbling Drinks that everyone wants to try.... is $36 ????????. In our group we... had 4 adults and 1 toddler. All the Adults had those drinks. $144 for the drink alone! ????????...????????????????!!!! Thisplace CAN get expensive!! The food was good. You will get Full off of the Appetizers, so choose wisely!! Great atmosphere. Loud music at times, but it was still fun. By the end of the night with drinks and food.... Our Bill was over $300. Read more

Monica Mitchell Dickens 2 years ago
2

I see why the reviews for this location is rating a 2. I reserved a table for 5:00. When we walked up for the reservation the... young lady never looked up to greet us. She also seemed to be bother to have to stop what she was doing to assist us to thetable. When you reserve the table there is an option for the reason of the table which was a birthday but this was notacknowledged. The server also seemed to be bother to assist us with our order. The club sandwich was good but my steak cheesemelt was dry and not worth the price. This place is not worth the prices or another vist. Read more

Amy Billings 2 years ago
5

Got milkshake and Latte both were delicious. Lady that waited on us and made them was pleasant and friendly. I would definitely... go back. Read more

Britany Brooks 2 years ago
5

We had an amazing experience. Our group of 7 was seated promptly with our reservations. We all ordered drinks, appetizers, and... entrees. The drinks were good, and the food tasted great. Paying for the experience which did not disappoint. The dances andhappy birthday song definitely enhances any experience here. Would certainly love to go again in the future. Read more

Jackie Davis 2 years ago
3

I was quickly seated with a reservation to celebrate a birthday of someone in the family. Despite the lack of customers, it took... some time before we were able to order, get refills on drinks, and receive our food?we only ordered water, 2 milkshakes, 1sundae, a chocolate ice cream in a bowl, as well as two appetizers, which tasted wonderful, but nothing too spectacular. If Iwere to return, I would only come here for a unique dessert and nothing more. Read more

Latoya Murray 2 years ago
5

I love this place!! Our server Ryan is THE BEST, love him!! Definitely will be back while he's working here!! Good food, GREAT... drinks & atmosphere!! The milkshakes are HUGE & a hit with those young & seasoned. Pasta dishes are phenomenal with excellentflavor. Burgers can use some seasoning but other than that they're good. The goblet drinks are definitely worth the $36???? lol.The menu has been updated, so there are better choices than when they first opened up. Overall my experience was beyondGREAT!!!! Read more