Menu for Pollo Tropical - Fort Lauderdale, FL | Sirved
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Closed:10:30 AM - 11:00 PM
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Cuisines:
Caribbean Latin American
Caribbean Latin American
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Features:
Takeout , Delivery , Non-Contact Delivery
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Dietary:
Vegetarian
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Known for:
Small plates, Vegetarian options, Casual, Good for kids, Kids menu, Wi-Fi, Drive-through, Quick bite, Comfort food, Healthy options, Late-night food, Lunch, Popular Lunch, Mask required, Good for groups, Staff wear masks, Solo dining, Usually a wait, Catering, Family-friendly, Curbside pickup, Fast service, High chairs, Restroom, Seating, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Credit Card Payments, Debit cards, NFC mobile payments, College students, Popular with Tourists, Dessert, Dine-in, Dinner, Popular Dinner,Read more
Pollo Tropical in Fort Lauderdale, FL, is a popular Caribbean restaurant that has earned an average rating of 3.3 stars. Learn more by reading what others have to say about Pollo Tropical. Today, Pollo Tropical is open from 10:30 AM to 11:00 PM. Worried you’ll miss out? Reserve your table by calling ahead on (954) 484-5273.
Stay home and order out from Pollo Tropical through Uber Eats or DoorDash.
From a variety of diet conscious menu items, Pollo Tropical includes vegetarian dietary options.
Looking for different restaurants with a similar menu? You should check out Porto Havana and Caribbean Sister's Bakery.
Got a favorite dish here? Let us know, and leave a review!
Additional Information
Website
Payment Options
Credit, Debit, Apple Pay, Google Pay
It wasn't a great experience, food was great n value for what we order was great. But service sucked. There was a girl putting... food together n calling out the order number, she was rude not just with us but another female customer. Read more
Why it takes forever to receive your food or it takes a long time for someone to ring you up. Stop hiring ghetto people and rude... cashiers. No respect for the food handling they just throw the bag at you and get mad when you asked for any sauce. Read more
The food is always delicious and the drive through was fast and accurate. The Crispy Chicken Sandwich had this amazing mayo on... it. The Cheesy Yucca Bites were hot and fresh. All around great experience! Yummy!! Read more
"Customer Service" does NOT exist at this location. I waited in line for more than 20 minutes with no acknowledgement by their... staff. Sadly, there were two customers ahead of me who had already ordered and had been waiting for 20+ minutes. When themanager finally took my order, she was unprofessional, impatient, as if I was preventing her from doing something moreimportant. To top it off, I received no dinner rolls, chicken was cold, and sauces weren't available. This entire store's staffneeds to be professionally trained including management who is responsible in most cases to on-board new hires with basichospitality training. Profanity is explicitly expressed by employees in front of customers and there's no reprimand for theunacceptable, unprofessional behavior. Employees did more talking about personal business than focusing on service to customers,and no one was guiding the ship. The so-called manager was obviously asleep at the wheel, or recently promoted and couldn'tseparate business from friendships as she stood by and provided no direction. Sad, there was a lot of hope for this locationwhen it was built. Perhaps the ownership or corporate office needs to focus on training and hiring managers with degrees inhospitality so they're qualified to actually lead teams in customer/guests services. Read more
Q & A
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FAQs
When is Pollo Tropical open?
Pollo Tropical is open on the following days:
Monday: 10:30 AM - 11:00 PM
Tuesday: 10:30 AM - 11:00 PM
Wednesday: 10:30 AM - 11:00 PM
Thursday: 10:30 AM - 11:00 PM
Friday: 10:30 AM - 11:00 PM
Saturday: 10:30 AM - 11:00 PM
Sunday: 10:30 AM - 11:00 PM
What forms of payment are accepted at Pollo Tropical?
They accept Credit, Debit, Apple Pay and Google Pay at Pollo Tropical.
Does Pollo Tropical offer delivery?
Yes, Pollo Tropical offers delivery.
Does Pollo Tropical offer desserts?
Yes, Pollo Tropical has dessert, view their dessert menu on Sirved.
Does Pollo Tropical have a kids menu?
Yes, Pollo Tropical has a kids menu, view their kids menu on Sirved.
I find that I get higher quality and better tasting meats and veggies here than I do at many full service restaurants. It's as... far from fast food as I've had that is still quite fast. The slow cooked pork is phenomenal time and time again and you get alot of food. Read more