Menu for Auntie Anne's in Gladstone, MO

Delicious and fresh!

Pretzel Quest 2022: They advertise large plump pretzels, but their actual products are little and scrawny. Hardly any salt at... all. It's inside the Walmart, so I guess I should have known nothing good would come out of this. Ha. Read more

Eveytime I go to this location they never have Almond pretzels. Once I had some time and they told me it would be 15mins so I... said I'd wait. I waited and they gave the pretzels to another family saying they had ordered first so mine would take another20mins. I was upset about the waste of time so I left. Today I thought I'd try my luck and I was pleasantly suprised to see thatthere was an Almond pretzel made and ready to go. I ordered it and 3 orders of pretzel bites for my children. Unfortunately Ileft my hand sanitizer home so I couldn't eat it in the car. I got home, washed my hands, gave my children their pretzels andsat down to eat mine. I HAVE NEVER BEEN SO DISAPPOINTED!!! The pretzels were rock hard, it scratched the roof of my mouth. I'vehad captain crunch softer then this pretzel. I'm highly upset ???? Read more

I've been going to the Aunt Anne's inside the Walmart in Gladstone, Missouri and purchasing the pretzels for awhile. I decided... to download your app. I presented the supposed Owner with my app, which shows I can make an in-store purchase or use the appfor any pretzel product. He told me that the coupon was for a bucket and I showed him several rewards I earned. He is sometimesvery rude and then sometimes okay.  I believe he doesn't understand the difference of the requirements. I read the reward tohim and then he said it was for delivery. I showed him again for in-store purchase. Then, he said you need to scan the code.There was no code which I tried to show him. He told me to leave his store and not come back. I stepped out of the line, so hecould service other people and review the coupon. He didn't want to look over the reward and again, told me not to come back. Iwalked out without my treat. I told him some time you're okay and are sometimes downright rude.  Overall, I don't blame it onlanguage barrier. I believe as an Owner should understand his reward page and requires training to assist anyone and me, arepeat customer. On my Google review page, I initially gave him a good review, yet I find myself in a more than unusualhumbling stance to not tick him off. There has been other instance, as far as not hot pretzels I purchased and just said forget,well not this time. I appreciate a response and he needs to receive trading on products, rewards and customer service. Read more

Agreed with other comments regarding the separation of Subway & Auntie Anne's staff: things were better when employees were not... forced to wear so many hats. The wait times are long because there are so few folks doing so many responsibilities. It issetting both businesses up for dissatisfied customers unfortunately. Read more