My friends loved boiling point, im not a big fan tho. A lot of choices for single person hotpot, dont try their super spicy one unless ur good with spicy. My frined always order it and cant finish it??. Good place to eat when its cold.
I really like boiling point, the service kinda sucks been trying to pay for 30 min and keep having to go and ask the workers over and over. also asked to take the left overs togo but they forgot. but over all very nice place. ps. placed a togo order, they brought it out and forgot it was for togo so had to take it back ;-;
I ordered large seafood hot pot and shared it with my mom. The size was just right for the both of us. It came with a drink, you can choose from green or black iced tea. The soup was so good, our seafood hot pot comes with octopus, 2 shrimps, clams, fish ball, fish fillet, vegetables and thin slices of pork meat.
AWFUL SERVICE!!! The staff called William At this location (2020 S Hacienda Blvd, Hacienda Heights, CA 91745) refused to change my set of sauce into one type while all the other locations do all the time like Pasadena and Arcadia. He told me that they never do this which they did every time I ordered there and all their customers mix three types of their sauce together to go with their hot pot which is unconvincing. And I told him I?ve been their customer for more than 5 years. They always change the sauce for my takeout order. YOU KNOW WHAT?? He asked me to show him the photo proof of the sauce the other locations changed for me . This is not how you treat your loyal customers!!!
Arrived at 21:30. Both of restrooms were broken. Had to go to a nearby store to use it. Even WORSE, they told me that they ran out of rice! An Asian resterant without rice?!!!! That's really nice : ) Photo: rice replacement. Very cool. Because I am eating Taiwanese super spicy pot. ?
4 of us were there last night at 6pm. The restaurant wasn?t busy. We were quickly seated and ready to order. All of us are orental vegetarian which means no animal products, no garlic and no onion. We quickly learnt that they only have 3 orders of the vegetarian pot left and they don?t have any steam stinky tofu left. They sold out the night before and new order won?t be here for another couple days. Given we ordered veggie pots, I honestly don?t know why it takes couple days for order vegetables. And no substitute is alllowed on any of their menus. I can only skip the things I am allergic to but no substitute. Most of the dipping sauce they offered has garlic in there so we ask for basic soy sauce. It?s my assumption that all Chinese restaurant should have soy sauce. No surprise: we got no again. The store manager explained that it?s company policy that all their dishes should go with the 4 dipping sauces and only the 4. I can?t image how a restaurant can operate with such limited flexibility given different customers have different preference, allergy and food etiquette. This place is definitely not for people with food allergy and not for orential vegetarians.
Overall, this cozy hot pot is great. Pros: -Atmosphere -customer service -food -restrooms -location Cons: -slight price increase in past years -long wait times (get there early) All in all, I give this place a 4 ? rating!
I wasn't planning to come over. However, I was so hungry and that was the first place for hot pot and I have chosen to come. I love #1 that is their chief's specialty. Also, #1 is probably for Taiwanese only because of sticky tofu. Yummy yummy....
One of the best reason to visit Hacienda Heights is to experience Boiling Point. We offer a great time for people everywhere and our savory soup is the reason people keep coming back for more. If you'd like to ask us some questions or make a reservation call us at (626) 369-0928.
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