This is a hidden gem. Service is exemplary. The food is superb...fresh and hot and best poutine and hamburgers in the HRM
Burger week!!! The burger at Lakeside Bar and Grill was the BEST burger I've had in a long time, even beyond burger week in Halifax. It's a must try
I went to the Lakeside Bar and Grill today for the first day of the 2022 Halifax Burger Bash and had the BBQ Bacon Jam Burger and it was sooo goooood!! I came in the afternoon so I was one of the only ones in the place during my visit but my server Natalia was wonderful! She had a great attitude and engaged in conversations with me while I waited for my food! The restaurant has great views of Chocolate Late, I would definitely recommend a visit! The only thing I can criticise is the fries were a liiiitle too salty. Other then that it was excellent I will definitely be back! :))
*edit* - Gillian (Guest Services Manager) is amazing. Best Western is lucky to have such a dedicated champion in customer service. I called Gillian and she was so accommodating and so dedicated to making our next experience better. Her experience, knowledge of the hotel and dedication to her guests is unparalleled in any other hotel I?ve stayed at. Thank you so much for making our mini stay-cation experience an incredible one. 5 stars. We checked in, there was a dog barking non stop on our floor, we were moved and put beside a room of noisy partiers and the elevator was right up against the room. The servers at the restaurant were rude, ill mannered and unhelpful. Their breakfast is good, when they have the food they say they do. The staff is rude, most of them made me feel like I was somehow asking for complete my outrageous things, like eggs, and toast with my 20$ breakfast. It was unbelievable. The sour look on the wait staffs faces made me think ?if you hate your job this much AND your bad at, maybe try something else?? One good thing is they have a late check out.
Great food, awesome servers! Loved our view of the lake. Angela was amazing, such great customer service. 5 stars. Would stay there again.
I was ripped off over 500 dollars. I made a reservation for the 5th of the following month for 3 day 2 rooms. This was on the fourth day of the previous month. The mistake was made and they thought that I wanted the room for the following day instead of the next month. I was charged for two rooms for 3 days. I didn?t realize until I noticed it on my credit card bill. I called and tried to talk to management and they would not give me a refund even though the hotel was not booked any of those nights. I was told that it was my fault for not checking the confirmation email. I tried talking to several people but no one was willing to even hear me. Because it?s a private hotel best western would not intervene. It was hard for me to believe that a A hotel would do that to someone when it was an honest mistake and no one was out anything besides me. The hotel was not booked up and it cost them nothing. Very pathetic way to treat someone
Parking lot was not shovelled. Breakfast was not worth 14 bucks to buy if I was not a guest. Got pizza package, freeman's was unaware of deal and tried to charge me a delivery fee for free pizza. Package is misleading. Prices are not what are indicated. Too many varying factors to prices. I would not get this package again. Waste of money. Plus cutlery kept breaking in my food. Smh.
Food was excellent, but waitress was absolutely horrible. Waited 20 mins for her to take our order, never asked how the food was or if we need anything then 45 minutes to wait for our bill. 3 waiting staff with only half the tables full didn?t seem reasonably for us to wait that long.
We know american food like the back of our hand. Here at Lakeside Grill @ Chocolate Lake Hotel we bring you into our world of culinary expertise and provide you with a culinary experience you will never forget. Try our appetizing wings. We are based in Halifax, read more about our exquisite restaurant menu or give us a call now (902) 477-5611!
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