I love eating a Pollo loco but this location can't bad service
6/22/22 Very expensive and small portions. When I first saw the chicken I thought it was a pigeon leg & thigh. $24.48 for 2 chicken meals. Jessica was cute.
This place has employees who probably can't tie their own shoes! Girl at the drive-thru couldn't get anything right had to be told 3 times before getting it right then had an attitude when told the other was wrong. Didn't bother to look for the dressing I asked for and told me they didn't have it but the manager opened the door and got what I was asking for. To top it off she had zero people skills and couldn't say thank u just slammed the window closed. Never going to this location or any other again. Food was disgusting.
got both of my orders wrong and one of the cashiers lied saying they were the manager when I asked so see the manager. Horrible Customer Service.
Horrible customer service and the food was disappointing. I found a long black hair cooked into my chicken ? i was so grossed out i lost my appetite. I tried calling the store to let them know but no answered.
My husband order food from this pollo loco through Uber eats, my food arrived and i had ordered for myself a cheese quesadilla salad and it had noooo chicken..in their menu it says that it comes with double chicken...but mine had no chicken just lettuce and a slice of avocado and cheese...i called the restaurant like 6 times and they don't even pick up the phone...so frustrating i pay for something and i receive less....
Great service and quality of food is good.
Their chicken taste so good and the tortillas also taste very good. I go here a lot. I usually go through the drive through. I am never disappointed when I am ordering or eating from here.
Harbor City has lots of great places to eat, but none better than El Pollo Loco. Call (310) 530-0534 to make reservations and ask about our tasteful soup too.
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