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Reviews for Domino's Pizza in Inver Grove Heights, MN

Dawn L 1 year ago
1

Yesterday we ordered a few items one of which was one of their pasta dishes. It comes in a round tin container that is not very... big and not very deep. For what they charge for it the container is small but to add insult to injury it was only half full. When you also consider they charge a $4.99 delivery fee and then we tip on top of that the least they could do is fill thecontainer to the top. I feel completely ripped off. Very disappointing. Oh and by the way, when I see 5 stars with no commentsI figure it's the employees and their friends trying to falsely raise the rating. Read more

Ann 1 year ago
1

My friend Lydia Villasenor ordered a pizza and a 2LT of pop last night amonst other food. They forgot the 2LT pop and the pizza... was not cooked all of the way. The cheese was melted but the crust/dough part of the pizza was mushy and fell apart. She calledyesterday and today and of course, no answer! She should get a free pizza and a free 2LT pop! Read more

Angela Johnson 1 year ago
1

Worst customer service. Serenity answers. I explain the pizza that took 50 minutes to deliver is crushed & stuck to the box.... Does she bother to apologize. No. Instead she insists I send photos. Never offers a resolution. Read more

Daisy Jones 1 year ago
3

We ordered two pizzas for deliver and only one was correct. When we called to see if we could get a replacement, they told us... we had to return the one that was wrong, which is a heath risk especially during COVID. Read more

Richard Bettenhausen 1 year ago
4

Ordered 2 Mediums & some bread bites. Overall the pizzas were good. Pepperoni pizza was slightly overcooked, but decent. ... Bread bites were delicious. I would order from again. Read more

Tenille Warren 2 years ago
1

I guess I should've read some reviews before choosing this "quick" meal for my family. I did not receive my full delivery order... and after calling the store and being told it would be 20 minutes to get it redelivered I decided to go pick it up myself. WhenI got there and spoke with one of the several workers just standing around, my 2 items could not be located. I was explainingto the worker that I just spoke to someone on the phone before I drove down. That's when he questioned my intelligence by sayingit was someone from the call center. That is in fact false. Actually it's definitely a lie because when I called a woman or girlanswered and put me on hold to look for my items. She got back on the line and said "Yes they are right here, I'm sorry. Whenthe driver gets back we will send him back out." If it was a call center she would've used different speech. I'm disappointed inthe customer service or lack of. My items were eventually found, but the whole situation is unfortunate. Not to mention the foodwas subpar. Read more

Evie M 2 years ago
5

***Update: they redeemed themselves!!! Thank you kind person who made my chicken taco pizza. Ordered 2 pizzas. There was hardly... any meat on either of them. I took pictures. Frozen pizza would have been better. I will not buy from them again. Read more

D Cales 2 years ago
1

Ordered pizza and salad Monday eve. It took over an hour to get and the pizza was good but the salad was awful. Called back... immediately for a refund and was put on hold for manager. After 10 mins was disconnected so tried again the next day. I was toldnoone at that time knew how to do a refund and call back that eve. I understand things happen but they don't seem to interestedin making this right so I doubt I order from them again! Still trying to get this resolved. UPDATE: I would give them negativeStars if I could today after finally talking to a manager. I was told I could not get a refund because it is too late(I did tryto contact them right after I ordered and management was unavailable) and that my only options would be a credit or to contactupper management myself for a refund. Such poor customer service skills. I have spent hours on this issue so this is extremelyfrustrating and all he could say was have a good rest of your day which is about as condescending as you can get to an annoyedcustomer..... previous customer! Goodbye Domino's in Inver Grove Heights there are plenty of other places to get pizza deliveredhere. Read more