Menu for Holiday Inn Kansas City Airport, an IHG Hotel in Kansas City, MO

This is a great hotel to stay in. The employees are very helpful when you need assistance. I dropped my phone in the parking... lot and when someone turned it in the phone was returned to me right away. I also dropped my credit card in a tight space andanother employee helped me retrieve it. The room was comfortable and quiet as well. I usually don't need help but certainlydid at this visit and the employees were great. Thanks again Read more

The first time we got on the king-size mattress was like laying on a board. We thought about asking for another room, but we... thought, they were probably all the same. So we took the mattress off the hide away and laid it on top of the bed. it was alittle more comfortable then, but still hard. We Was so glad to go home to our soft bed. On the good side they had a greatbreakfast line!! Read more

We were inundated with bad news of rental vehicles to food arrangements. We found a great comfort and trust in Taft... Higgins-Dunn(front desk clerk), who suggested our transportation and food arrangement through the Shuttle Service that we werenot aware the hotel had provided. We enjoyed our days as we traveled with Paul and Paul as our (what felt like), our personaldriver drove us to the Zona Rosa mall, Harley Davidson store, and other various locations. My wife and I cannot express howmuch hospitality was ensured by Taft and all other team members at this hotel. We greatly appreciate the obvious care you gaveus in a time of disappointment. Thank you for turning it around. Read more

Back after a couple of years due to Covid. The staff was great as always. Polite, efficient, made the stay very enjoyable. The... hotel is showing its age. There are a lot of cosmetic touch ups needed. Needs a new restaurant. We only eat there due to lack ofoptions. Read more

Initially I was a little concerned with the quality of customer service. But overall it ended up being mostly good. Beds were... very comfortable and appeared clean. Our bathroom was mostly clean, there was some pink molding happening in places in the bathtub. There also was only one small garbage can in the room with no bad in it, but for feminine reasons it would be nice to havea second trash can designated to the restroom. Other wise our stay was wonderful. Comfortable and we will book again. This wasour second time staying at this location. Read more