Don't let the photo fool you much improved location much better staff friendly courteous and helpful. The renovation looks great with new self-service ordering kiosks. The food is much better and the staff is friendly and attentive. The drive-thru can have some long wait times though because they're in a busy location.
I ordered from the kiosk and got plenty of deals. I ended up getting 2 additional 3.99 freebies on a combo deal but got shorted on the fries. It didn't show up on their monitors so I didn't get the full package. Overall, the food was good and checkout was fast.
It's been great using the app at the drive thru since I get special orders and it's clear that I ordered it correctly
wish i could give it a zero, but that is not possible. there was literal PUKE in my burger. along with hair in my soda. UNBELIEVABLE!
I haven't had issues since they changed staff a few years back. Millie,a manager there is the great!!. Patricia another manager is super nice as well. I don't remember the names of other managers but they are also very nice,never hd n issue with them. I enjoy their Frappe's alot! Clean store and staff is always nice. Even something small,they fix it to make it right. Food is usually on point,for a McDonald's. You won't be disappointed!! I'd rather the Ledgewood store(the one right next to Walgreens)100% over the Dover/Randolph location
Stopped by to grab a little lunch, got a couple of fish sandwiches. 2 for 6 dollars they were good.
I usually don't visit this one and now I remember why. The lady at the drive up window hands me my soda dripping from all sides. When I asked her for a napkin to wipe it before I put it in my car, with an attitude she puts napkins in my bag and hands it to me before turning around and walking away from the window. Now in one hand I have the bag and the other a dripping drink. Nice customer service. I won't go there again.
Got a quarter pounder and it was raw all the way and all 3 of my fries were thrown in the bag upsidedown. They purposefully turned off their phone so your calls go to voicemail.
Good and hearty american food designed to hit the spot. Here at McDonald's, in Ledgewood we are passionate about making food that has substance to it, try our savory coffee. We don't skimp on anything and we ensure your food is perfectly made. Check out our restaurant menu and see what we offer! Call today (973) 584-2244!
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