Fast service and excellent pizza. This store puts out a quality product. The manager and his staff are friendly and efficient. For delivery or carryout, it doesn't get any better than this!
Ate here for the first time and both the papadia and tuscan cheesesticks were great. Both were prepared quickly for carryout and the staff was very friendly and attentive.
Kinda sad this go around with Papa Johns. We ordered one medium pizza and one large. We wanted them both well done (sometimes it can get kinda doughy) and it was extremely doughy. It was still eatable tho so we went along with it. We had ordered on the app, for 4 garlic sauces, 3 ranches and some pizza sauce. We didn?t get any of them. Kinda disappointed because we did pay for them and when I tried to call it just rang and rang and rang.
I usually love Papa John's, but I have had several issues with this location. I have filled out the feedback surveys and have never been contacted to have anything corrected. The pizzas come out inconsistent and customer service has been poor. This would be a 4-5 star review if they would correct their mistakes and take care of the customers.
We had one of the worst pizzas that we have ever had from Papa Johns last night. It was under-cooked & the onions were raw. There was so little meat & veggies on it that they were hard to find. The website said $12 for a "specialty" pizza but I was charged much more than that & it was hardly ediblel. I ordered cheese breadsticks & a 2 liter of soda which was supposed to be a "combo" price which translated must mean "bait and switch which costs way more than you are told that it will be" because the whole ticket was $28, so either they charged extra for each meat & veggie ingredient which means that a "specialty" pizzz consists of dough & cheese or the cheesey breadsticks & the 2-liter were very expensive. This experience has left a very bad taste in my mouth & it will be a very long time before I can try this place again.
As far as food goes, for the most part, it is good. I have found that when ordering light sauce, they get that right about 50% of the time. It?s better to order no sauce and get a cup of sauce on the side. My main issue that inspired me to write a review is this. During a dangerous pandemic, there were no precautions in place. Not one worker wore a mask. No protective shield. Nothing. There was flour everywhere. Cleaning was not a priority. I was shocked. The friendliness factor was great. Follow thru with actions that show that you care about us, local Papa Johns.
Recently I placed a large order here for a last minute family get together. I was stressed and overwhelmed to get things done at the last minute. Walked in to get my order and was struck by the kindness of the staff. The food was piping hot, they offered to carry the pizza's to my car, and even offered to lend me a pizza carrier to keep them warm when I mentioned i was grabbing the food on my way home and my house was another 20 miles away. The pizza was delicious and perfect. We had a great night and the food ended up being one of the easiest parts. I will order from here on my way home more often. It hard to find places that still believe in offering top notch customer service.
I can admit I?ve never had a problem with this location. They?ve always been prompt and somehow I always talk to the same guy who takes my order... he?s very friendly. Our pizzas are always hot and that?s good for a hard working momma who has had a long day at work!
Looking to try something new? Come to Papa John's Pizza in Lee's Summit where you can try italian food like our exquisite chicken. We aim to make you have the most perfect experience while at our restaurant. You can call us at (816) 623-9119 to ask any questions.
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