Menu for Pollo Tropical - Miami, FL | Sirved
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Open:10:30 AM - 11:00 PM
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Cuisines:
Caribbean Latin American
Caribbean Latin American
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Features:
Takeout , Delivery , Non-Contact Delivery
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Dietary:
Vegetarian
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Known for:
Healthy options, Late-night food, Small plates, Casual, Vegetarian options, Cozy, Kids menu, Good for kids, Drive-through, Wi-Fi, Quick bite, Comfort food, Dinner, Popular Dinner, Staff required to disinfect surfaces between visits, Lunch, Mask required, Popular Lunch, Staff wear masks, Good for groups, Catering, Solo dining, Usually a wait, Curbside pickup, Family-friendly, Fast service, High chairs, Restroom, Seating, Outdoor seating, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Credit Card Payments, Debit cards, NFC mobile payments, College students, Popular with Tourists, Brunch, Dessert, Dine-in,Read more
Pollo Tropical in Miami, FL, is a Caribbean restaurant with average rating of 3.4 stars. See what others have to say about Pollo Tropical. This week Pollo Tropical will be operating from 10:30 AM to 11:00 PM. Worried you’ll miss out? Reserve your table by calling ahead on (305) 254-0666.
Get that dish you’ve been craving from Pollo Tropical through Uber Eats or DoorDash.
Pollo Tropical includes vegetarian dietary options.
Looking for other options with similar menus? Check out Boston Market and Grand China Restaurant.
Have you eaten here before? Leave a review!
Additional Information
Website
Payment Options
Credit, Debit, Apple Pay, Google Pay
This is the first time in a very long time that my husband and I enjoyed the experience of ordering, picking up and eating the... food. This Pollo Tropical is run very well. Clean, people working there polite and seemed to be in control of the kitchen. Orderwas on time and correct - and delicious! Good job and keep up the good work! Read more
Food is OK, I've had a couple issues with this restaurant and mobile orders, from missing items, sauces n such. Also even though... the app gives option for them to bring out food to a parking spot, they do not, I found out after waiting outside for 20minutes. Another time I waited 40 minutes inside for my order. Make sure you order at register if you don't want your ordermessed up 2.5 Stars at best, even though I gave it 3 stars. Read more
I complained a few months ago to Pollo Tropical's corporate office regarding the lack of service at this particular location.... They promised to refund my payment and send me a gift card. I haven't checked so not sure if my money was refunded. Idefinitely did not a receive a gift card/certificate. I went there today. The service was still terrible and the food qualityhas declined. The beans were mostly water. The plantains appear to be baked in a regular oven. Healthy but tasteless! Thechicken was bloody. There is a serious lack of management at this location. Read more
Second time I came to this location. Worst experience I have ever had at a fast food place. They used to be really good. First... time they forgot food. Second time sat inside, place was empty and waited over 25 minutes for 2 sandwiches. When I went to thefront they had no idea what order I was referring to. The last time with the missing food, I called corporate had to go throwingan ?interview?, was told I would get a credit and never did. These are the reasons places like this go down hill and go out ofbusiness. I don?t normally leave bad reviews but corporate needs to get involved and do better. Your system is broken.update 35minutes and no food. We got our money back I will NEVER eat here again. Read more
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FAQs
When is Pollo Tropical open?
Pollo Tropical is open on the following days:
Monday: 10:30 AM - 11:00 PM
Tuesday: 10:30 AM - 11:00 PM
Wednesday: 10:30 AM - 11:00 PM
Thursday: 10:30 AM - 11:00 PM
Friday: 10:30 AM - 11:00 PM
Saturday: 10:30 AM - 11:00 PM
Sunday: 10:30 AM - 11:00 PM
What forms of payment are accepted at Pollo Tropical?
They accept Credit, Debit, Apple Pay and Google Pay at Pollo Tropical.
Does Pollo Tropical offer delivery?
Yes, Pollo Tropical offers delivery.
Does Pollo Tropical offer desserts?
Yes, Pollo Tropical has dessert, view their dessert menu on Sirved.
Does Pollo Tropical have a kids menu?
Yes, Pollo Tropical has a kids menu, view their kids menu on Sirved.
Worst experience!!. Half chicken and ribs are Joke. Those animals were assassinated early. Not even for a toddler. Extra charge... for sides. Beans: be ready to play with hard balls in clear water. Lemonade so bitter couldn?t even finish, they squeezed thewhole fruit. 2 person menu: 50 dollars plus. On top: don?t complain, 30 staff members are ready to tell you is the company notthem with attitude. Never back there again. Read more