I can?t vouch for food because we sat there for 50 minutes and never got any!!!! All we ordered was two cheeseburgers and fries. All these tables around us kept getting food even though they came later. Our waitress kept saying it?s on it?s way. Don?t waste your time! You?ll leave hungry for sure! Oh!!!! And how about some music so we couldn?t hear the lady next to us belching and blowing her nose!
As soon as we walked in the waitresses started arguing about who had to take our table of five. Then part of our food came out and we had to wait on the rest of the food. The sausage on the one breakfast plate tasted funny and the biscuit on the other breakfast plate was so hard it wouldn't cut. When the waitress took our drinks to refill we could hear someone yelling at her telling her not to make more sweet tea at 8:00 in the evening. She said just pour unsweetened and add sugar to it. It tasted horrible. Then a group of 8 came in and the staff wouldn't sit them together but separated them into two tables. It was so hard to see and hear the staff complaining about having to serve them. Food was not the best. Our second time this week to eat here and I am not impressed.
Very poor service !! Multiple times to get a simple order correct, which actually never happened. You could hear staff from the kitchen swearing and calling inappropriate names. Not the environment I want to relax and dine in. The staff need training on social etiquette. I was charged for an entree 2 sides and a roll and drink. I received 1 pork chop, mashed potatoes and a drink. I explained I never received what was ordered. I was told it didn't matter, I had to pay for 2 sides and roll even when they never brought what I ordered. I was ready to pay and leave. Twice upon paying they gave me the wrong bill. Glad i caught it before they swiped my card. Not an enjoyable experience. Until they value customers and learn respect and accountability, I would not recommend this place. Listening skills by wait staff would be a beneficial training opportunity.
Came in this morning with my family of 6 and could tell how very busy they were. Our drinks were made and brought to us very quickly and our food was to as well! Everything tasted delicious! I had the Zack?s burger which I highly recommend! My kiddos enjoyed their Mickey Mouse chocolate chip pancakes with whip cream, (adorable how they make them!) Our waitress (Keisha) I believe her name is, stayed on top of refilling our drinks while attending to her other tables also. She kept a smile on her face the whole time with an upbeat positive attitude regardless of how chaotic and busy she was! Refilling my wife?s coffee with a fresh brewed pot but than also went around not only hers but to all tables in the restaurant making sure everyone had a fresh cup before going in the back! Made sure to ask if we needed anything?napkins, ranch, syrup heated, etc? and brought to our tables before our food arrived! Not having to ask for anything from her! 5/5 stars for excellent service! But one thing I will say the whole restaurant experienced was hearing the cooks/back staff yelling and using foul language. So load we heard it all the way from the back to our table by the register in the front with even music playing in the lobby.. It?s unsettling as customers trying to eat with our families and that?s going on and the MOD (whom I?m assuming it was) disrespectfully reprimanding the waitstaff not to mention for situations primarily out of their control anyways! But not mentioning how poorly the back/kitchen staff have been speaking and continued to let it happen. Unprofessional to say the least! But besides that all an all went well.. Thank you to our waitress for such great service and for her cheerful positive attitude making it a pleasant experience! And thank you to all the waitstaff for being such good hard workers keep it up!! My family and I definitely will be back!
First time visit and it was great! I had biscuits and gravy with a side of bacon and my wife had a hamburger with fries. halfway through the meal we switched food and we both agreed everything was great down to the iced tea. We will definitely go back when we are in the Miami area. Oops almost forgot to mention that the service was great and they were fairly busy at around 6:30 PM when we were there.
First time eating here. The Food was Excellent. The only bad thing I can Say about it is the Menu is Black and hard to read. Our Waitress was Excellent. The Eggs where the Best I have eaten in years.Had over easy. March 19 2020. I will be back next Month. Jake Cafe Miami Oklahoma. I drive from Carthage Missouri to go to the Best Chiropractor in the Four State Area. Dr. Scott McKinney. Been going to him since 2011
Rolled through while on a road trip and this place served up some great food. I was a bit surprised at the corned beef not being hash, but it was tasty AF and served as a savory counterpoint to my triple stack of huge, plate-encompassing pancakes. My girlfriend had a beautiful plate-sized waffle covered in whipped cream and strawberries that she loved. We had a huge meal here for less than $40. And the service was excellent too.
I've never been to a restaurant that had nasty food, but I suppose there's a first time for everything. The first thing we got was our rolls, which tasted like yeast. Our lunch was the chicken strip meal. The chicken was bland. It had no seasoning at all and the french fries were borderline cold and saturated in grease. They were also under cooked so they were hard as well. We basically wasted our $22 at this place because neither of us are our food. I don't eat a lot and don't like taking leftovers home with me, say I usually order off the kids menu, but they refused to let me do that here. We won't be going back there again.
Join us at Zack's Cafe in downtown Miami for a great meal and you'll be glad you did. It will tickle your taste buds and leave you longing for more. Call us and we'll save you the best table in town.
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