Menu for Cousin Vinny's Pizza in Middletown, OH

Best place to order from.1 out of 5 there a 10 . family friendly,clean service,and also they carry a household name an honor an... stand by it .enjoy My Cousin Vinny's anytime place your calls Read more

On 9-4 we ordered pizza from cousin vinnys in middletown after giving explicit directions to rhe driver while he was on the... phone with my wife he still could not find us.so after an hour and a half we decided to cancel the order my wife called thestore. Whoever answered the phone told my wife she. Couldnt get a refund which we were paying in cash anyway and told usbecause we were wasting his time and his drivers time we would be. Credit card only im a delivery driver so know how it works.We are wasting his and his drivers time but he expects. Us to eat cold pizza. Poor store and driver personel. Would never.Consider vinnys ever again . Read more

Wouldn't advise ordering from this place pizza came almost an hour late and look like the driver kicked it around called to... speak to the manager about the situation it's completely unprofessional with no resolve I threw it in the trash call it a lossway too many great pizza places around here last time I order from here Read more

If you give them a solid tip the first time they ever deliver to you. I promise you, you will never wait 45 minutes. Okay sir.... We'll see you in 45 minutes...15 minutes later, Pizza at door! Read more

Very disappointed. I have been a customer of Cousin Vinny's for years and this is the worst I've been done. I ordered a pizza at... 11:58 p.m. My order said it was on its way at 12:29 a.m. I called at 1:08 a.m. and was placed on hold for 5 minutes. I asked ifeverything was okay with the driver since it had been about 45 minutes and the person stated that the tracker isnt workingproperly, and that he has the drivers tell him when they are 5 minutes away from the store and he puts it in the tracker thatits on its way (what?). At 1:51 a.m. the driver finally shows up, but my pizza isn't in his bag. He called the store and theyspoke for another 5 minutes, then says what they are going to do is issue a credit, and then go back and get my pizza. By thistime its 2 in the morning, I'm tired, and the driver's car is loud and its late. I told him I would really like my money backand to not worry about coming back I will call the store. He said okay, sorry about that. I was polite and nice the entire time.His name was Cam. He said the store forgot to give him my pizza. Called the store, and the manager is immediately rude, thensays they don't do refunds. Then I said "Well I will contact corporate because this is bs." That isn't me cussing at him, I amdirecting it toward the situation. He says he is disconnecting the call because I am speaking improperly to him, when he was theone cutting me off and not making any sense. I just want my money back. The pizza is good, the customer service really suckedthis time. I ordered online and gave the driver a 10 dollar tip putting my bill at 30 bucks....and Im not going to get that backbecause of some ambiguous policy?? Read more