Very disappointing tonight. Ordered at the restaurant, it was ready very quickly, I briefly looked inside, and one of ingredients seemed to be missing. I got back, but was told, that everything was added. At home it turned out, the dinner was much smaller than usual. One ingredient was really missing, fries were fried not properly, too soft, there was almost no garlic sauce, chicken shawarma in minimal amount.We've noticed, that it happens in other locations as well. Are you deliberately sacrificing quality to cover the inflation additional expenses? Maybe it's time to stop dining at Osmow's. The restaurant is getting too busy to care for customers and quality.
I had a great experience with this location. Quality is good, service was amazing. and food was fresh. Thank you for the hood service
Unfortunately it was a very unpleasant experience this time. I ordered ahead for pick up and it took over 20 minutes for the food to be ready but at the end, I was late for my work so I did not bother to open the container and took the food with me. The lunch special was kofta with rice but it was completely overcooked and in some way burnt. Although I buy from this location quite often but this time I was very disappointed. It could be due to the fact that I ordered for pick up as I used to order in the restaurant and eat there.
Ordered a lot of items from the menu and the employee forgot to add one of my side orders. Asked if I could get fresh food because I had to drive back to the location to pick up my missing item. Employee did not compensate or even offer a fresh replacement. Very disappointed. This was their mistake, not mine.
I went to this Osmows to try their chicken on the rocks. The chicken was SO dry and not fresh at all. I was super disappointed. Service was not all that either. Will not be going back.
Very worst experience. My 6 year old consumed chicken wrap on May 12,2022 and fall sick for couple of days with food poison. Please don?t make food with expired items, We had suffered lot for two days with my kids health.
Osmow?s amazing as always !! Tasty food and good quantity. We love Mediterranean food! & osmows is our first choice. We ordered chicken platter and osmows chicken special meal . Entire meal had a mouthwatering taste and chicken was so good. Their salad was fresh and crisp. Although fries were ok and became soggy !! We ordered from doordash which came one time and nicely packed. I highly recommend this place and food!!
Quality less. They serve shawarma, wraps and rice with meat. The problem is their meat is dry and so is rice, wraps and falafel and on top of that they dont add required quantity of garlic sauce which makes it very difficult to eat. Its better to charge $1 extra and give quality product then serve under prepared food
Food is all we do, and at Osmow's Grill we do it right everyday. Call us at (905) 232-8800 to hear more about our tasteful chicken and how much people in Mississauga love our fantastic lebanese.
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