Menu for Great American Cookies in Newport News, VA
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Closed:10:30 AM - 9:00 PM
- Contact:
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Cuisines:
American North American
American North American
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Features:
Takeout , Delivery
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Known for:
Fast service, Wheelchair accessible entrance, Wheelchair accessible parking lot, Debit cards, NFC mobile payments, Quick visit, Dessert,Read more
Great American Cookies in Newport News, VA, is a popular American restaurant that has earned an average rating of 3.6 stars. Learn more by reading what others have to say about Great American Cookies. Make sure to visit Great American Cookies, where they will be open from 10:30 AM to 9:00 PM. Worried you’ll miss out? Reserve your table by calling ahead on (757) 249-8403.
Want to try somewhere similar? Check out what Cinnabon and Chipotle Mexican Grill have to offer.
Have you dined here before? Leave a review!
Additional Information
Website
Payment Options
Debit, Apple Pay, Google Pay
Double doozie is a favorite for birthdays. Was so happy that I was able to call them and get way more options than what they... have online. All of them were perfect and delicious. The employees were so nice! Read more
Two star experience for the taste and having completed in time. However, highly disappointed in the lack of customer service in... regards to the requested custom order I placed. I inquired on the phone if they could make ?tiger paws? and was told ?oh yes?.However, when I picked it up, the young lady showed me the cookie cake only to find it without the simple design I requested. Ifthey could not fulfill this request, they should?ve had the courtesy to at least call and ask if I wanted something else. I paid$37 for a custom cake and didn?t get the ?custom? request. That?s unacceptable. Read more
FINAL REVIEW: Owner contacted me and made things right. She?s really nice, but had some staff issues she was working through.... Hopefully things are better now! UPDATE: Emailed corporate, per their reply to my review and got the following email: ?Wesincerely apologize for your dissatisfaction. Since branded locations are independently owned and operated, your concern isbeing sent directly to the franchise owner. Because you are important, you can expect a call or email from the franchise ownerwithin the next three to four business days.? ? It has been 11 days, or 7 business days, and I have not received anycommunication from the location owner. Checked their hours and drove nearly 30 minutes, only to find they were completelyclosed up and gone an hour before their posted closing time. I?ve had a bad experience with their employee being rude in thepast as well. Not worth the effort to go. Read more
This is probably the worst store and I?m sure bad for the franchise. My recent visit a lot of the cookies looked burnt. There... was a tray of cookies that they should have been embarrassed about showcasing. When I got home and tried my cookies they werenot good at all and I stop to Great American Cookies anytime I see one, but not this one ever again! I wished I could get mymoney back but I live an hour away smh! Read more
Q & A
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FAQs
When is Marble Slab Creamery open?
Marble Slab Creamery is open on the following days:
Monday: 10:30 AM - 09:00 PM
Tuesday: 10:30 AM - 09:00 PM
Wednesday: 10:30 AM - 09:00 PM
Thursday: 10:30 AM - 09:00 PM
Friday: 10:30 AM - 09:00 PM
Saturday: 10:30 AM - 09:00 PM
Sunday: 12:00 PM - 06:00 PM
What forms of payment are accepted at Marble Slab Creamery?
They accept Debit, Apple Pay and Google Pay at Marble Slab Creamery.
Does Marble Slab Creamery offer delivery?
Yes, Marble Slab Creamery offers delivery.
Had no idea what was available nor what my options were when I walked up. The staff were excellent in walking me through the... offerings and what design they could do. Cookie is soft and delicious, the icing is not the whipped kind(I don't like thewhipped kind) and is delicious as well! I asked for Sadness from Inside Out, without a picture for reference, to put on thecookie. I couldn't be more happier with the results! Thank you to the young women who helped us and made the experience awesome! Read more