I visited the other day and was very disappointed with the level of service here. It was not the waitress... it was the gentleman at the bar. He could have done a few things to help out the one waitress he had working. She was slammed. We were a large group, but had stopped in the day before to let them know we would be coming and at what time. The food was great, when it finally arrived. We learned there was only one person in the kitchen... not a great way to run a business. 2 and 1/2 hours to get our orders and eat. It's a shameful way to operate. I would say get take-out and save yourself the hassle of being an inconvenience for this establishment... if you even want to bother doing that. I will not be returning... it's too bad... because I did like the food!
Ordered thin crust pizza tonight for pickup and it was absolutely undercooked dough. The dough was so thin it was like toilet paper and sticking to the box.. went back and the owner was absolutely rude telling us we ordered that and we can?t get money back next time without a receipt, the owner was yelling at us at the bar infront of everyone and whipping around the pizza saying ?thin crust thin crust this is what thing crust looks like? then she noticed that it was undercooked and walked away .. ever since new owners I will not be going back, awful customer service and awful food. Should definitely make sure pizza is cooked before serving it and owner should be a good enough owner to realize she was in the wrong.
Beautiful spring afternoon. Liked the menu variety. Our server was very efficient and friendly. Really enjoyed it.
Good food with an awesome view. Awesome service and a large patio for dining. The menu was simple, a little more exciting than your regular pub food, good quality too. We'd come back for sure!
Great service! I go to alot of bars to see my boyfriends band play and when he played at riverside this past Friday I was so impressed with the service. We had a waitress named Tara and she was one of the best servers I've seen in a really long time. She was very friendly and efficient we never had to wait for a drink she was on the ball.
Have had mixed experiences here. The burger, fried chicken and mozzarella sticks were great but the Mac n cheese, Buffalo chicken and wings were almost not worth eating. The prices are high so the food should be at a higher standard. Live bands are a good draw but servers seem lost. Bartender was great as well. Overall, I wouldn't ever come here for food but the atmosphere for drinking is great. Definitely food for drunk people so if you're sober, choose somewhere else.
We ordered from Riverside tonight. We live close by and ordered for delivery thinking the food would be fresh when we got it. Wrong. Spinach dip had a hard layer of cheese we couldn?t even dip through (maybe just a downfall of ordering instead of getting it fresh). Order was supposed to come with naan bread and chips, we got no chips. $14 for jalapeño poppers and it only comes with 4? The fries with our fish and chips were so dry, hard and stale, they were inedible. My fish had raw, gummy batter. You can see some on the fries.
Shepard's pie and fried chicken were both delicious! Our second visit and will go again! Great service! Lots of tvs to watch sports, nice vibe!
Here at Riverside Tavern we pride ourselves on having the best local eclectic in Niagara Falls. We work hard everyday to Give our customers mouthwatering nachos. Please come check us out of call (905) 295-4211 for me details
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