Menu for Pollo Tropical - North Miami, FL | Sirved
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Open:10:30 AM - 11:00 PM
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Cuisines:
Caribbean Latin American
Caribbean Latin American
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Features:
Takeout , Delivery , Non-Contact Delivery
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Dietary:
Vegetarian
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Known for:
Late-night food, Small plates, Vegetarian options, Casual, Good for kids, Kids menu, Wi-Fi, Drive-through, Quick bite, Comfort food, Healthy options, Lunch, Popular Lunch, Staff required to disinfect surfaces between visits, Good for groups, Mask required, Solo dining, Staff wear masks, Usually a wait, Catering, Family-friendly, Curbside pickup, High chairs, Restroom, Seating, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Credit Card Payments, Debit cards, NFC mobile payments, College students, Popular with Tourists, Brunch, Dessert, Dine-in, Dinner, Popular Dinner,Read more
Pollo Tropical in North Miami, FL, is a Caribbean restaurant with average rating of 3.2 stars. Curious? Here’s what other visitors have to say about Pollo Tropical. Make sure to visit Pollo Tropical, where they will be open from 10:30 AM to 11:00 PM. Don’t wait until it’s too late or too busy. Call ahead and book your table on (305) 685-2179.
Stay home and order out from Pollo Tropical through Uber Eats or DoorDash.
Looking for something specific? Pollo Tropical includes vegetarian dietary options.
Like the look of the menu, but want to see more options from similar menus? Check out Popeyes Louisiana Kitchen and Yvrance Take-Out & Catering.
Got a favorite dish here? Let us know, and leave a review!
Additional Information
Website
Payment Options
Credit, Debit, Apple Pay, Google Pay
I ordered on line. When I got there my order was not was ready at the time they said it would be ready. As they were making my... order, the person who prepared it came yo me several times to inform me that they did not have items that I had already paidfor: steak, lettuce, fried yuca, mango freeze. Things I paid extra for. By the time I got my order my dinner was totally notwhat we wanted. Read more
Absolutely terrible customer service! If i could give negative 4 stars, I would! I placed an order through the app for Drive... through pickup at 11:52 AM. I rolled up to the drive through line and waited...as we a know, the lines at Pollo are always long.I got the speaker and advised that I was there to pick up an order and the lady snarked and told that "this time" they will giveme my food but that for future orders I need to go inside. I got to the window and was told that they would not give me my orderthrough the window, I had to go inside. I explained that when I placed the order, I placed it for drive through pick up and Ihad already been waiting in the line. She again asked me to come inside. I asked for the manager's name and the manager on todaywas Gloria. I parked and went inside and my order still was not ready. 30 minutes have passed so far and I still do not have myorder. The absolute worst. Go somewhere else to eat...literally anywhere else. Read more
It closed earlier then the time stated on the door and online. At 10:15 they didn?t allow any more orders at the drive thru
The staff here works like a well-oiled machine, work as a team, and regularly switch between stations to keep the ball rolling.... All of the team members engage with the customers well and try their best to give them their order as they placed it. This isone of the busiest Pollo Tropical locations in South Florida and, yet, you'll be able to expect <10 minutes in the interior, and10-20 in the drive-thru. The only reason why I've dinged them a star is for their drive-thru wait times, otherwise, the food isgood, given in ample portions and the place is generally clean. Positives: +Fast wait times in the lobby +Clean lobby +Greatcustomer service Negatives: -Drive-thru waiting time (could be 15-20 minutes on a busy day) Read more
Q & A
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FAQs
When is Pollo Tropical open?
Pollo Tropical is open on the following days:
Monday: 10:30 AM - 11:00 PM
Tuesday: 10:30 AM - 11:00 PM
Wednesday: 10:30 AM - 11:00 PM
Thursday: 10:30 AM - 11:00 PM
Friday: 10:30 AM - 11:00 PM
Saturday: 10:30 AM - 11:00 PM
Sunday: 10:30 AM - 11:00 PM
What forms of payment are accepted at Pollo Tropical?
They accept Credit, Debit, Apple Pay and Google Pay at Pollo Tropical.
Does Pollo Tropical offer delivery?
Yes, Pollo Tropical offers delivery.
Does Pollo Tropical offer desserts?
Yes, Pollo Tropical has dessert, view their dessert menu on Sirved.
Does Pollo Tropical have a kids menu?
Yes, Pollo Tropical has a kids menu, view their kids menu on Sirved.
Always my favorite to go restaurant EVERYTIME i visit Miami...meat is cooked on the spot!