Service is terrible. Not that busy after the lunch hour, we waited for 10 minutes without greetings all the while the staff was on their phones, and the manager was just sulking around looking totally uninterested in any of the customers. One table even got up to being their orders back due to the kitchen but no one came Rongelap them out. What a joke, we walked out after waiting this 10 minutes at a dirty table that needed wiping
Went to the bar last night. I asked the server if we could have 2 menus and she told me we could share one. First red flag. We had asked if the pizza was thin crust and she told us all the pizzas were thin. it came out thick crust. When we asked about it she told is that we were wrong and that it is indeed a thin crust pizza. (See photo) We had also ordered two orders of wings of "flats" which is not normal I would admit. We ended up getting the wings 30 minutes after the pizza and only 1 order not and they were both flats and drums. It appears they forgot to punch it in and the wrong order. When I questioned the rest of the mistakes and pointed it out to our server (red hair). She informed me she was a manager she saw no issue and didn't resolve or offer to fix anything. We still paid for everything and tipped. The owner needs to retrain their staff on their menu and customer service.
Extremely underwhelmed. Inattentive waitress, slow service. Measly portions. Ordered an entree sizedTaco Salad @ $15.95. Said it had cheese, tomatoes, olives, I chose the hamburger option, onions, jalapenos and garlic toast. It was a medium sized 6" plate with some lettuce, a few shreds of cheese, they forgot the olives and about 2 tbsp of burger and about a tbsp of dressing. Waited...waited...waited for our pokey waitress to come back out so we could begin some feedback (which she never asked) only to have to go look for her inside, finding her leaning in a bench, chatting. Unapologetically, she shuffled her way back outside eventually. When mentioned that the salad was severely underportioned, she stared blankly, offering no solutions other than stating that "it was all portion controlled" and she "couldnt do anything about it". We asked for a manager and were told there wasn't a manager present and offered an info card to contact at a later date. At this point, we knew it was futile to find a solution and begged her to bring more Burger to balance the inadequate salad. Upon paying, we were charged an additional $1 for an extra tbsp of dressing and $3 for another 1/4 c of burger without discussion. I left hungry and paid almost $20 for nothing much better than a side salad. Total waste of time and money being patronized like that. Next time, we go to Peppercorns.
During a visit to the Bar and grill in Oakbank, MB on July 2, 2022 after a 3 hr. Trail ride we decided to go and have something to eat. What a mistake. First off everything was going fine. Then after we ordered. The food was brought to us on the deck. I had wings and in serving the food. The waitress gave me 1 napkin with my wings. I had to go inside and ask for more water and about the wipes and extra napkins. I found the waitress leaning onto a bench and talking to someone else. I had to ask again. My friend ordered a salsa salad. While she had mostly lettuce hardly no cheese to speak off and also hardly no hamburger, and no salsa sauce. Also, some other ingredients were missing. The waitress didn?t even come out to ask how things are. When she finally came out with the napkins and wipes, we asked for more dressing and if that was all the hamburger. She informed us the hamburger was of portion size. Enough for a bird. So, my friend asked for more hamburger. The waitress never once informed my friend of the extra cost for the hamburger or the salad dressing. In talking with the waitress, we asked to talk to the manager. She informed us that she didn?t have one. I informed her that she has to have a manager. The waitress came and gave us a business card for the owner of the bar and grill in order to send in an email to the owner. The waitress should take a course on how to be a waitress the she wouldn?t have wonder why she never got a tip. In paying the bill we then found out that there was an extra charge of .99 for the dressing and then they also charge $2.99 for the 1/4 cup hamburger. We again asked to talk to a manager she found one on the restaurant side. I also had to ask 3 times for my receipt for my wing?s meal. The manager was no help with an apology or anything else. My friend left hungry after paying $20.00. for a Salsa Salad. We will not be going back there again. Also, we will be letting others know what we went through at the bar and grill.
Slightly warm coffee reported to waitress but still served more of same. Not busy in restaurant but took a while before we got our breakfasts which were .... you guessed it not hot at all. Disappointed, used to be great restaurant
Nice place, staff was friendly and the food/drinks were very good.
They have an amazing breakfast!! And they accommodated my keto diet. Much appreciated. And the waitress was excellent. ??
Pretty good breakfast at a reasonable price. Large portion. Food and service were nice. We came here because of another reviewers comment about dogs being allowed in but that is not the case. Service dogs only (which is the law anyways). Staff was friendly enough to give us a bowl of water for the dog that had to be left in the car. 4/5.
Kelly's Bar & Grill is the perfect place for appetizing canadian. We provide a high quality food made to perfection. Come in and experience our unmatched service and food. Browse our restaurant menu today, we're located in Oakbank!
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