We have eaten at Black Jack Saloon which is five stars to me and decided to try their sister restaurants. Came in and it was small burger joint, not super clean. Have a nice size menu with shakes and dessert options. Ordered the plain hamburger that says it comes with lettuce and tomatoe but just came with a burger on a bun. Nothing else. Also ordered the UP burger. Asked for everything to be cut up due to disabilities which it was not. Burgers come with nothing. You have to additionally order fries, onion rings, sweet potato fries etc. The service was quick and fast. Food came out fast and Burgers were tasy.
Service is absolutely horrible and that doesn't fall on the waitress that helped us, she probably was only 16, that falls on management who fail to train their employees correct. Poor girl had no clue what was on the menu, never checked in on us to ask how the food was or refill our sodas. She failed to inform us that they do not wrap burgers in lettuce only they put it on a bed of lettuce and failed to mention that sweet potato fries were not a side included with the burger but a separate charge. Never asked how we wanted our burgers cooked. There was no one else in the dining room and none of the other two employees bothered to train her properly. I also believe a manager was on duty and after she heard me questioning the bill, she didn't even bother to help. The service was absolutely awful and I will never return to this establishment for dining in, it's clear they prefer take out orders instead of customers in the establishment. Burgers were okay but Haywire Burger is better and you get more bang for your buck.
Great Burgers and dogs. Alot of choices. Great service. Will be stopping in again
My favorite local pub! Amazing selection of tap beers and great menu of bar food. Try the sliders!
The best burgers, dogs, and chicken sandwiches! The crew of stellar bartenders make sure you?re drink is full and the good times roll. My favorite lunch spot when I?m in the area, you can't go wrong with anything on the menu.
Hot dogs where cold and onion rings where tasteless. However there Caribbean Citrus wing where fantastic!!!
First time trying this place. We got take out. There containers are very nice they look biodegradable. We got the garlic parmesan chicken wings. They were good,but I'm not sure if the mixed the different wings and put the sauce on them because I had a wing that was really hot ? and I didn't ask for hot or spicy wings. The next wing was fine not a trace of heat or spice. The third one was hot again but not that bad of a burn like the first one. I liked the sauce but not the uncertainty of what was under it. We also got a couple of kosher beef hotdogs. I forgot to take a pic I was so hungry....sorry. The hotdogs had a good flavor but for the price I probably try something else if I were to go again. I like a nice toasted bun on both sides. This bun was cruncher on one side but no toasty color. The other side soft. Just an average dog for me.
I had the chili burger with a side of fries. Burger was decent but on the small side. Fries were just OK. My companion had the cowboy burger and she rated it just OK also. She had the sweet potato fries and found them to be exceedingly sweet. Not sure I would go back. The server was exceptionally pleasant.
When you're in Old Saybrook and you're looking for a great place for american food drop by Jack Rabbit's Burgers, Wings and Things for the best meal in town. Locate our varied menu and select chili for example, you'll be glad you did. Call us at (860) 510-0048 and then join us for a fine dining experience.
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