Disappointed and not worth the money. Came here for a date expecting a lot more. we pre-booked a 3 course meal with bottomless prosecco costing around $65 a person or $127 in total. Upon arrival the moment you walk-in to their indoor dining you are standing in the middle of the "dining room" there is no host stand or host/server near the door, on top of that the space is small so if someone in standing there you have to back up in order for someone to walk by you (making you back into tables/someone else) Therefore, we were waiting for someone to help us which took a good 5-10 mins as the three servers that were there were all too busy, one was on patio, one was talking to someone and one was in the kitchen/bar. None facing you or acknowledging you once entered. When they finally noticed us it was still a bit of a wait to get seated. When we got seated we were disappointed as we were sat at this plastic small table with a gold table cloth and very very small plastic chairs (They for sure had better tables that had cushion chairs and seats) The seat not only was uncomfortable but looked like they just sticked it in a corner to make "Extra seating" (advised that there were tables leaving/has payed the bills but we were not offered to wait as we noticed they were also struggling to decide on a table to give us) it only got worse from there as service was horrible, we were given a seating limit (which is understandable) but the verbiage given made it seem like they want us immediately up and out while other tables were allowed to stay seated after they payed their bills. We ended up not enjoying the meal as it was mediocre, AC wasn't really working and not a great overall experience. We only managed to stay there for 30 mins and the other tables that payed when we arrived were still seated with no intent to leave and as this was a prepaid experience we asked the server if anything needs to be done, they said no therefore we walked out, when exiting the door another server approached us saying "Did you pay?" when they are well aware and knew that we were doing the prepaid experience making it sound like we were walking out on a meal. DO NOT RECOMMEND rather be doing the Shangri-la Tea Room experience or actually buying from a local bakery instead.
Such a gem - the place is beautiful, the service was great and the food was delicious. Downside: it is small so you cannot book for large groups and it gets warm inside. The price is a little steep imo. Tip of 18% is included which is high.
I really enjoyed high tea and would like to return to try some of their other food. The wait staff were very friendly and kind. Great atmosphere.
And don?t know what to say. It has nothing to do with Ottawa. When we entered the place all the local setting changed to a place in Europe, Paris or maybe Rome? The place is very elegant and high class. The furniture, plates, and the chandeliers are all marvellous. The person who served us was very friendly, professional and makes you feel very comfortable and satisfied. Good taste, quality, and look are Royal class. It worth the high cost of the food ! Wait a minute, it wasn?t that expensive too ! The only thing that we did not feel comfortable with is the neighbourhood, a bit scary with a lot of police.
Came for Drag Brunch and it was so much fun!! All the food was so delicious and beautiful from the tea to the scones to the crowaffle. Portions were perfect leaving me full but not stuffed. Our waiter and all the workers were so sweet and accommodating and the decor brought a great ambiance. The queen Devona Coe put on such a fun show and it was just a great way to spend an afternoon!
I want to preface my review with the fact that I rarely give less than 4 stars TLDR: between 2 and 3 stars cons: - needed to have someone who knew the owner to obtain any service -semi expensive drinks Pros: - staff is friendly and polite - great food - great atmosphere - accomodated food allergies ________________________________________ We came here one year ago for a work lunch and it was incredible. Our staff couldn't wait to go back. This year I was in charge of reservation and booking for a table of 18. We were originally told table for 20 was fine. Then I called to say it would only be 18 and I was then told we had to pre pick 3 meals but weren't instructed which menu (there are 5 or so on the website) and also not instructed if all 18 staff had to pick from only 3 options or select 3 options each. The staff were supposed to email us with instructions and the menu one week before the event. They never did (even to the day of the event). We called over 8 times and did not get an answer. We emailed twice over the span of two days asking which menu and we did not hear a response this way either. At this point I was extremely frustrated and wanted to move our reservation elsewhere. But everyone was so happy with the event last year (myself included) I stuck through it. I then sent out instructions asking our staff to pick one full meal from the regular menu. Then one of our staff mentionned she knew the owner and got in touch with them. Within an hour our reservation was confirmed & menu no longer required. Great! A day later the same employee who knows the owner came back and said menu IS required so they can plan in the kitchen - totally understandable as it was towards closing & as vaccine passports no longer required. I ended up getting everyone's order in the day before the event and things did run smoother once the person with the connection stepped in, but it shouldn't have had to be that way to have service. I was very dissapointed with the service I received while trying to plan before the staff member at our office intervened and called the owner. I do have to say when you do get in touch with someone, the staff are all polite and friendly. On the day of they were very attentive to our table and made sure we had drinks and everyone was served at a reasonable time. The food is amazing. Everyone was happy with what they ordered and they were willing to accommodate allergies which is always a huge plus. The drinks I find a bit on the more expensive side at about $15 each. The music this time was also much more appropriate. Last year they were playing W.A.P. and songs that contained many swear words. I attached pictures of my food here: the Waffle And Poulet and earl grey martini which I both really enjoyed and the Lady Bridgerton which I thought I would like but didn't enjoy despite loving gin.
The food was really, really great! My friend and I ordered the WAP, brisket benedict, and wicked waffles! So yummy! I don?t normally leave suggestions, but I would suggest the restaurant to stagger reservation times. We were rushed out while I was still eating. It felt very uncomfortable. The restaurant let everyone in at 10 AM (I?m guessing everyone had 10 AM reservations). Because the restaurant was full the server took our order last out of all the tables (past 10:30 AM). They served the waffles around 11 AM and the remaining dishes around 11:20 AM. Then they started rushing us out around 11:35 PM, so realistically, we had to finish the two dishes in about fifteen minutes. They handed me the bill when I hadn?t even finished my food. I think this could?ve been avoided if they staggered reservation times (maybe half the tables at 10, the other half at 10:30?). I understand that the time limit is 1.5 hours, as indicated in OpenTable, but this time limit wasn?t fair in light of the delay in service. Otherwise, the food was really good! Would recommend to others :)
An amazing brunch place owned and hosted by some very cool people. They're super friendly and encourage great dogs on their patio (they've got very cool water dishes that they'll bring out) The food is amazing! Definitely top tier brunch food with vegan options that even entice someone who loves the brisket benny. All fresh, delicious, and presented in unique, fun ways. A lively musical selection and bottomless mimosas that they're not at all stingy with refilling. This is a must try brunch place.
It's american night! The Vanitea Room has incredible selection of american food. Visit them in Ottawa today and try their coffee to enjoy exquisite food with the whole family! For more information about them and their menu, call (613) 695-8832.
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