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Google Reviews

Caleb Booth

Honestly the food we got was fine, but what really ruined this experience for me was the staff. None of the staff were anywhere close to being friendly. I even tried smiling at multiple people and got no response. I definitely did not feel welcome at this location. To make matters worse, I was taking a friend of mine who somehow had never been to chipotle before, so that was his first experience, and needless to say, he walked away with a terrible taste in his mouth towards Chipotle.

Steph DeJulio

A/C was out yesterday. Understandably, there were very few customers in the store. Yet, management was threatening to fire employees who wanted/needed to go home. The store was over 90°!! Food was still being served that was NOT SAFE to be served. This location needs to be SHUT DOWN.

Kathi Spray

We have ordered from this location multiple times through door dash and have consistently been disappointed. There is always something missing or wrong with the order. Last week we ordered and the 2 bowls barely had any food in them at all. I also ordered guac and chips and the guac was so old and spoiled that it was dark brown and probably would have given me food poisoning. Door dash was nice enough to refund my money but we will not be ordering from this store again.

Andy Phillips

This location is an absolute joke. Consistently screw up our order and leave things out. Tonight, my carnitas burrito came instead as bowl with tomatoes, a hug gob of sour cream, cheese and some rice?that is it. Couldn?t have been more wrong. Don?t expect to speak to a human when you have an issue. Chipotle makes every effort to ensure you don?t have that option. Also won?t refund my money. Wants to give me a time limited coupon. Couldn?t be more disappointed. Will never return.

Jeffrey K

I have always been a fan of Chipotle but I have had SEVERAL bad experiences at this location with the results of online ordering and with in person ordering. Tonight there were literally 3 pieces of chicken in one of our online Bol orders and half of my burrito was spilling out. I realize that there is pressure to get the orders done in a timely manner but it should not be done at the expense of the dining experience. Even while doing in person ordering the team seems to value speed over assembling an appetizing entrée.. if Chipotle takes one thing away from this?. Please slow down!!! You get no extra points for speed from me

g h

I would recommend trying the 135th location I?ve gotten sick eating at the location on 151st twice. It?s the same ingredients but a huge taste difference if you?re looking for fresh food don?t go to this location.

Jen Arreguin

I work from home and crave Chipotle every once in awhile. Unfortunately, the 151st and Antioch location is closest to me and has always been average/below average (bad customer service and employees that never seem happy and roll their eyes). Today, my simple order tastes HORRIBLE. Sticky rice, chewy steak, bland taste overall. This location, for me, has never given a good experience. I normally take time to write great reviews for restaurants, products, etc. But todays order from Chipotle was so bad, I?m done with that location. @management - hire HAPPY people and demand better QUALITY food! Disgusted.

Anna Simbeck

I love Chipotle but this experience was appalling. I ordered online and we picked up our food. When we got home this is what I opened up. Barely had any food in it at all and it was all squished!! It looked like I?ve been sitting around for a day. There was barely any protein in there hardly any rice. It was just a mess! I don?t know what happened on this occasion but I know they can do better.

More Google Reviews

Here at Chipotle Mexican Grill, we strive to have the most welcoming environment. If you want some great food, make sure to give us a try. Contact us with any of your questions or concerns.

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Cities near Overland Park
Lenexa, KS (9 mi), Olathe, KS (10 mi), Kansas City, MO (10 mi), Shawnee, KS (14 mi), Lee's Summit, MO (16 mi), Kansas City, KS (20 mi), Independence, MO (25 mi)

Towns near Overland Park
Leawood, KS (3 mi), Grandview, MO (9 mi), Belton, MO (10 mi), Gardner, KS (12 mi), Shawnee Mission, KS (12 mi), Merriam, KS (12 mi), Raymore, MO (12 mi), Mission, KS (12 mi), Spring Hill, KS (12 mi), Raytown, MO (13 mi), Peculiar, MO (15 mi), Louisburg, KS (16 mi)

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