So this place was so messed up, we sat there for 10 minutes waiting for our food all the while it was ready and just sitting by the drive through. Ugh... So frustrating...
Drinks were great 5 stars. The food was OK st about a 3 star. Thus has been averaged out to a 4.
I LOVE the food from this place, however, almost every time I've ordered I've either had an incorrect item or an item missing completely. Definitely a spot I'll only be going in to eat from from now on (my latest order was missing two items). But, great otherwise.
To start, this location is always really slow. When I pulled up to the window it took about 5 minutes until they came to the window so I could pay. Then had to wait probably another 10 minutes to get my order. The food and smoothies have also been really bad the past few times I?ve been. The banana chia boost smoothie I got once wasn?t even fully blended, so it was like drinking ice and peanut butter chunks. I recently went back in hopes it would be better but this time my smoothie was pure liquid. I got the new strawberry chia lemonade smoothie and it takes like strawberry flavored water. And now the food? Recently I got the avocado grilled cheese, and it is far from that. The cheese is hardly melted and the bread is cold and crunchy like it had been sitting out before I received it. Ive gone back a few times in hopes things would be better, but if I go to Tropical Smoothie again, it will not be to this location.
We order here a lot. Food and Smoothies good. 3 stars because 1) if you order online make sure you call and confirm. Their system always has issues with printing online orders. Had happen at multiple locations. 2) Service isn't exactly friendly.
Update: staff has changed and its much better.. They still make the cranberry truffle smoothie even thou its not on the menu anymore.. the supergreen chicken ceaser wrap is great..and strawberry straws are good too ? Changed their menu again. No longer carry some Flatbread options. Staff was impatient and not helpful when I had to change it up at last minute because they took my favorite flatbead off the menu. Asked for more time and guy seemed put out as if he has something better to do other than his job. Use to go there twice a week. Probably just hit up smoothie king since they have more options and more affordable. Since this last review I've been back several times for their seasonal smoothie and they have a really hard time filling the cups all the way. You pay close to $6 for a smoothie that is only 3/4 full. I made them remake the last 2 orders. Tired of feeling ripped off.
First time visiting a Tropical Smoothie Cafe. I went through the drive thru. The menu is expansive. I chose a strawberry banana smoothie (I forget what it is called), a Cuban sandwich (absolutely delicious) with a side of Apple Slaw because they were out of chips. The girl at the drive through seemed apathetic. Must have been having a bad day. Not rude by any means, but not super friendly either. Probably shouldn't be working the window. The girl who made my sandwich and brought it to me was smiley and friendly. The food was great! The smoothie was really good, but this place gets a great rating from me because of the sandwich. The Cuban was fresh, warm and had plenty of meat and cheese in it. The flavor was perfectly balanced with the mayo, mustard and thick cut, sandwich sliced pickles. A truly satisfying sandwich! Several other sandwiches caught my eye as well, so I will definitely be back to work my way through the menu. #CulinaryAdventures #KCFoodie #ExploreYourCity #OverlandParkKS #NatApproved
Had the Island Chicken Quesadilla. It was pretty good. They made it with the modifications I asked for. OK service, I would go again. I had to pay 25 cents for ice water. That?s my only complaint.
Dive into a new experience with eclectic food and allow Tropical Smoothie Cafe to bring you something tasty. We have options for every member of the family to explore! We are located in Overland Park, feel free to explore our restaurant menu!
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