Menu for Manhattan Bagel in Philadelphia, PA

Went into this location today it was very surprised by the lack of customer service. The young woman at the cash register was... very slowly counting out change on the register not acknowledging the customers that were in line. And even after I said Iwanted to place an order she continued to look down and slowly count pennies dimes and nickels on the counter and did not takemy order. There was one man behind the counter passing things to the Cook they were all moving in slow motion. This was a littleafter 11:00 a.m. and practically all the bagels were gone and they just did not seem to care at all. So if you don't want mymoney I'll take my business elsewhere and that's exactly what I did. Read more

I don't know if this place is under new management or what the Hell happened here but I used to be a regular patron & will no... longer be giving this place my business. Customer service has really gone down and the prices for everything has doubled. Usedto get 2 bacon & egg breakfast sandwiches here for $11 and change. Its now $20+ for 2 basic, nothing special breakfastsandwiches. Such a shame. This place was really convenient, but I'll drive 20 mins elsewhere to spend less. Read more

Good breakfast sandwiches, local. My only complaint-- there needs to be a better system for picking up online orders. If you go... straight to the pickup counter, it's a hassle to get anyone's attention, as you're staring at your order on the shelf 4 feet infront of you. The other option is to wait in the order line and get to the cashier, which can be long, and frustrating when youknow your order is ready and sitting there. Read more

Asked multiple times for extra cream cheese and toasted bagel and they did neither. For the price, one would hope the customer... service would be good. The cream cheese was also terrible and my girlfriend threw her bagel away. Read more

Not only was my door dash order messed up, which was for 1/2 dozen bagels, which I was given the option to select 1 kind, which... I did?French toast. When my order arrived, I had a bag full of EVERYTHING bagels. I immediately contacted door dash, and theyverified the cost $24.18 and that I did select 1/2 dozen French toast. They credited my account. I then asked them to give methe number to the Manhattan Bagel store this delivery came from (Roxborough). I then called, and the worker kept telling me shecould not hear me (it was loud in there, as I know it was also breakfast rush), so I spoke louder. I explained the situation,and she was rude, condescending, and told me ?uh no you didn?t specify what kind so yeah we threw in whatever?. I told her,again, that was not true. She got louder with more attitude, and so did I. She then must have muted the phone and grabbedanother employee, perhaps a manager. The minute that woman got on the phone, she was rude, told me I didn?t specify andtherefore it was my fault and to deal with it. I got loud, admittedly, as I was looking at my order in door dash and it wasclearly selected as I mentioned. She told me I was wrong and didn?t know what I was talking about. I again said I just want thisfixed and how would you like me to order in the future, as I actually did select things correctly. I explained that this is atotal waste of my $24.18, to which she became louder and said ?uh yeah right no you didn?t spend $24.18, stop lying.? I assureyou, the total was $24.18. It continued to escalate, and yes I was very upset and irritated by this point, especially as thiswoman was probably a manager who could care less. AWFUL customer service, and way to try to help your consumer figure out how toavoid this in the future, but rather lectured me and called me a liar multiple times. I fully understand I was upset and angry,and yes I did raise my voice?.but when I spoke normally I was talked over and told they couldn?t hear me. So?? Read more