Menu for Häagen-Dazs in Queens, NY

Now that a cup of ice cream is $9.00 , you can afford to pay experience workers.

Extremely bad service, worker Laavi or levy didn?t have a name tag on so I?m not sure if that was his name but he made a dulce... de luche that taste like whole milk & was extremely milky. I went back politely and explained that I?m not looking for a refund,can he just make it over because it taste like whole milk. Instead of providing great customer service he replied and said tocome back tomorrow morning or call in the morning and the supervisor will be here. I asked him was there anything he can do hesaid no sorry, without a care like i didn?t just pay for it . In the end instead of him blending Ice cream in my shake, he dumpttwo scoops of ice cream in my shake. This was unacceptable I think employees Michelle and Laavi should be trained or coached onhow to be a great asset to Haagen Daz. Read more

I asked for a milkshake. Instead I got water and a single scoop of poorly kept ice cream. It was so watery and not thick at all.... I asked to get it done over again but they rudely said no, they said it wasn?t their problem and tried charging me for a new one Read more

Very horrible service at the 3rd floor inside Queens Center Mall... Right across from Champs. The employee name Levy (the asian... looking one), I asked her a simple question about the ice cream flavor... instead of helping... she was so rude... she saidwhatever u see u get... if u don't buy... leave... Seriously, what kind of service is this? She should be fired. Read more

Stay Away, GO TO CARVEL!!! So today my husband and I decided to go to this Haagen Daza at Queens Center Mall around 7:35pm. Now... I don't know if it was becaus they where close to closing time and the staff there was rushing because they wanted to go home,but the customer service was horrible. After ordering 4 Dazzler spending about $36.00. I go to give my phone number to enterfor my points and I am told to read the sign (which is a small sign) you no longer give your number, you have to down load anapp. Where did all my points go? So I down load the app and it doesn't work. Great. I get home an open my bag to my surprise Icouldn't believe what I was looking at. The 2 Mint Chip Dazzler cups where half full. I thought I was seeing thing. I had oneand half scoops of ice cream. I called the store back to figure out what happened and I was told sorry we are closing and thegirl (Levy) hung up the phone on me. I called back and I asked the girl " do you not want your job? Why would you hang the phoneup on a customer. I asked for the manager name an I as told NO. We are not allowed to give out the manager/owner name. I can'tfathoms of thought of a business not being allowed to give out the managers name. Smh .... So now I had to give my number tohave someone call me back? Read more