Reviews for McDonald's in Richmond, CA
A great place for lunch when you are waiting to see a movie at the Century theaters nearby. I will also have to review the $.99... store at the shopping center as well. Sometimes I get breakfast as well... Read more
It is what it is. Cheap food. Not the greatest not the worst. Every time I come to this location there's never any syrup in the... soda. Only soda water Read more
McDonald's installs self-service kiosks, but here they rarely print out the ticket to pay cash at the counter. Could be on... purpose, couldn't say. Reordered, ready to pay, she charges my card through the app without asking, supposedly can't refund it.Try having someone not work in g drive thru orders do the counter, or just close to do drive thru on ly, they try I guess, butnot paid enough or competent to do the excessive task load. Read more
I frequent this McDonald's on Close Way often. When I have breakfast, this is the only McDonalds that has food at the proper... temperature; HOT and fresh. The Egg McMuffin always has this hot crust around the edge which I love and the hash brown is alwaysfresh and hot. Their coffee is always hot as well. The service is very friendly and the people who work there are top notch goodpeople. I once saw them help push a stalled car for a patron. Oh...I forgot about the French fries! Hot and YUM!!! Read more
I come here pretty regularly and the customer service is top notch! I went a couple of days ago and this kid, I usually see him... around wearing a green hoodie, gives some of the best customer service I?ve ever seen in a McDonald?s! He took my order at thespeaker, and was at the first window. Speedy order-taking and even faster when charging me, all with super friendly customerservice. When I pull up to the second window, the person there usually just hands me my food and doesn?t say anything, but it?sfine. Food was hot, fries were filled, and my drink was iced. I come here and enjoy this McDonalds consistently, might as welllet other people know what a treasure it is! Customer service really makes a difference when you?re going out to eat, and theone at this McDonalds definitely makes me want to return. Read more
Ordering was fast even with two persons ahead of me. Food was fresh and hot. I liked that unlike other McDonald's, this... McDonald's put a nicer serving of tartar sauce on my filet of fish sandwich. Team members looked to work well and organizedtogether and they were smiles and friendly. The restaurant guest areas and women's restroom were very clean. Enjoyed my visit. Read more
They are always helpful. 95% of the time they never burn my food especially the hashbrowns. The other Mc Donalds by my house it... is burned half the time and never hot mostly warm when food received. That is why I go to the one on Klose Way wheneverpossible. Read more
Thank you for actually opening your dining room to customers. The Hercules location can't even do that. Very pathetic.