Menu for Shell - Richmond, VA | Sirved

Horrible customer service. Considerably higher prices than other stations in the area. Stopped by to pick up a few items and... wanted to give my hands a quick wash before grabbing the items and interacting with the employee with dirty hands. She wastending to another customer and while I waited, another employee walked out of the back room. I asked him if there was abathroom available to wash my hands and the female rudely exclaims "there are no bathrooms! They're broken!" The secondemployee looked extremely embarrassed by her lashing out and I feel sorry for him that he has to work in such an aggressiveenvironment. Better training is definitely needed....and possibly replacement of rude employees is in order. Read more

Highly recommend place to service your car!

AVOID USING A CARD. Paid for gas inside due to constant card reader issues here, no gas came out, no refund given. Card charged... for gas i did not get. Read more

I don?t know who?s in charge of hiring the staff but this is my second time coming to this location and every time I come the... service is horrible. The clerks are always talking to each other and not engaging with the customers or they are on their phoneand not paying you any mind. I went in one day and the lady just looked at me and didn?t even say hi to me I had to greet her.She was extremely rude. I definitely won?t be returning to this location. I work in customer service so to be treated this wayis disgusting for me. Read more

Idiot with the blue hair can?t determine a fake ID from a real ID