Menu for Rocky Mountain Chocolate Factory in Ridgeland, MS

Tuesday, September 13, 2022, I was in the area and decided to stop in for an apple. As soon as I entered, I was greeted with a... smile. A young lady named Keila helped me. Although she was busy dipping what seemed like 100 apples she still helped me as wellas many other customers that came in after me. She was very polite and thanked everyone for coming and invited us back. It feelsgreat to receive wonderful customer service at an establishment. I will definitely be back and refer others to patronize thisparticular Rocky Mountain. Read more

One of the best candy apples I?ve ever had!! 10 out of 10 I definitely recommend!! Don?t walk there run lol!! It is soooo good!!

Most unreal experience I have ever had at a place of business! Not enough words to express how rude the person was that was... working! I will NEVER go back. It was that bad. Horrible Horrible. Rude is a nice word for the staff member compared to what Ireally feel. Absolutely horrible experience. Read more

Very upset. I come at least once a week. I made it at 7:15 drove 20 mins and the girl just looked at me and kept doing what she... was doing. I called the store and she knew who I was because she always services me. Said oh we close at 7. I told her sheshould have at least acknowledge me. I spend my money here, but idk about that anymore. Read more

I walked in with my family and got no greeting. We waited by the cash register. When the guy finally decided to take orders he... walked on the opposite side by the ice cream and took a group of people that he saw come in after us. A lady with a romper onand no type of representation for the brand came from the back and skipped over us as well. At first I was unsure if she was aworker I. didn?t even get a chance to try the product because I couldn?t get pass the service. You guys definitely need to speakto the guy that was here today about his customer service skills because we weren?t the first sales of business that walked outthe door and definitely won?t be the last. Read more