Menu for Folie Glacée in Saint-Hubert, QC

The ice cream tastes good but the service is really bad. The first visit they had to discuss in front of me whether they will... sell or not the 1L sizes (18$ each not cheap) and how many flavors they should have in them. then they gave me 2L per my requestbut vertical boxes so the flavors can't be reached) but with free cones. I felt like they didn't feel like selling me for somereason although the order was worthy. Today i went again for a similar order of 1L and they decided to sell me the cones on theside per cone and chose to allow me less flavors then last time permitted. I asked if i could at least divide the 1L in twoboxes so i could reach all the flavors to serve my guests but they refused and said that would cost me twice the amount. Iobviously won't pay 18$ to be given an extra plastic box. Bad management - not going again. Read more

The workers are rude for no reason, I asked for a lactose free milkshake (which I expect to be lactose free milk), I paid like... 8$ for it and I gave a 2$ tip to the girls, the milkshake was with soy milk and I don?t really tolerate that taste so I wentback and politely asked to change for lactose free milk or get a refund and they were mad at me for not asking, they said it wasin the menu but it was only written small in one menu whereas the one in the cash and the one in the line outside does not. Thegirl said she didn?t even want to refund me because she said I was wrong, I was just stating it was not my fault, she finallyreimbursed me 6,50$ and not even the extra for it being lactose free, no tax, no receipt. I called the owner who was cocky anddefended the workers, saying it was a Vegan option, it is not even a vegan option on the menu? Bad customer service from theworkers and the owner, will not be coming back. Do not support rude people where there are smaller businesses to support. Read more

Prices are way too high compared to every other ice cream place. Would not recommend, Chocolato is a better deal (among others)

Very tasty homemade ice cream. Tropical flavors I have not seen elsewhere. A bit expensive but once in a while it is ok. Lost a... star because of their outdoor sitting area. Their plastic chairs cave in. One of my female friends fell on the floor because thechair gave way. She has a big bruise on the hip & staff were not very keen to replace her fallen ice cream (a small cup)...norvery concerned about her well being. Read more

Wonderful place. Large selection of ice creams. And they taste what they say they are. Definitely worth going back! Treat for... the kids... and adults too! Read more