Great. I feel highly caffeinated now
Pre covid I visited sb on a regular basis. This sb was cluttered with newspaper and dirty cups on all tables. A customer walked in and asked tables to be cleaned an hour earlier. Lack of staff, lack of good training, I don't know. But this was in sidney, Saturday, 7pm.
Chronically understaffed! Leading to stressed out staff snapping at customers. Unacceptable customer service behaviour, and bad business practice.
This Starbucks had a really good staff. They were out of a particular ingredient that my wife ordered so they created an onteresting and unique beverage and offered that instead. Good experience here!
Friday night 6:55pm went in to warm up from a chilly night. 4 of us spent over $20 on drinks. Sat down and the barista walked over to say "we are actually closed" and our friend said "well you should have told us that before you sold us all this coffee" and he responded that we didn't tell him we wanted to sit in and that they don't have any "eat in cups". It was 7:01pm. He literally stood over us as we gathered up our stuff to leave. Seriously worst customer service ever had at Starbucks and we are daily customers.
Love this location, it's so cute right on the corner of Sidney. I've only gone in the evening so less staff on. The speed of how long it took them to make my order was good for how many people were there. I assume in peak hours there's more staff and they are quicker at getting orders out. Do be prepared to search for parking as the spots out front fill up quick!
I placed a mobile order this morning and upon arrival, the store was closed. The store says it is open at 5:30am, I arrived at 5:45am. Certainly not up to Starbucks standards.
Great place to watch the activity on Beacon Avenue. Had to delete one star as store is getting scruffy and needs a thorough cleaning. Front counter seating a little stinky in the corner. People good. Great location.
Here at Starbucks we pride ourselves on having the best local canadian in Sidney. We work hard everyday to Give our customers tasty coffee. Please come check us out of call (250) 655-0949 for me details
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The Red Brick Cafe - canadian (0.13 km)
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