I just spent from 10:47 until now trying to call Casey's to put in a order since they stop there kitchen at 1130 and the phone just rang and rang I hung up and called back 5 times letting it ring for awhile with no answer. Why can't a employee answer the phone for 45 minutes?
We had a pizza order online with several regular crust Pizza's and one gluten free crust. I went to pick up the pizza's and they let me know that unfortunately they were out of the gluten free crust and were unable to fill that portion. However, they were more than generous to make up for the mishap and were very accommodating to try and make everyone happy.
The Casey's chain is usually my "go to" if I am pressed for time and need a quick bite. I have attempted a stop at least ten times in the last year only to turn around and walk out. During my stops the drink selections were extremely limited, no hot food available, no sandwiches available, the help is outside taking a break, the computers are down, and the last time I stopped it was cash only. I have no idea how this location stays open.
I love Casey?s pizza, but I?m becoming more and more disappointed. I ordered a Taco Pizza because many of their other ingredients have not been available for weeks (ham, Canadian Bacon, green peppers). After waiting an hour I picked up my pizza and got home to have no lettuce, tomato?s, salsa, or chips on it. I called and was told it was probably a communication issue and they would make me another at no cost, but why would I wait another hour? I would have driven back across town to have the toppings added, but that wasn?t offered. Very disappointed!
5:30pm on a Tuesday I call in to order food they answer after 2 minutes of ringing and i ask if they are taking orders for food (simple yes or no question) they immediately hang up on me, i call back and the phone rings for 5 minutes, i hang up and call back and it rings for another 5 minutes. Great service
I have had to give up on this Casey's. Most of the time they are not taking online orders. Then when the few times they been available for online orders I made the order, got to the location on time and then waited as long as 30 minutes to get the pizza after I got there. Then, like others have stated, I have went by this location many times at many different hours and have seen all the lights off and the place closed. I frequently drive over to Gardner to pick up orders there because this place is such a mess. I really dislike the fact that Quick Trip is moving in because I don't like their pizza as much as I do Casey's. But why would I drive to Gardner to get a pizza slightly better than Quick Trip?
I overrated this location by one star. The store is filthy, the attendants are the exact opposite of attentive. Have come by at 5pm on Sunday afternoon before and the location is just closed. No notice. Just locked doors. The QT coming in half a mile from this location is going to put it out of business. Which is unfortunate for a brand that is essentially the #1 competitor to QT.
under stocked in the store. around the fountains are dirty every time we go there we just recently stopped going there.the only time i go there is if im about out of gas and i go there for my fountain my mothers diet Pepsi fountains taste like dr pepper all the time think you need to get a different tube replacement for it no fault of any one just letting you know ...on other note my fountain taste really good better then quick trips :) . customer service is good. though i drove up the other night to get gas there were a group of kids including employee smoking in the front of the door i was having breathing problems that day with my asthma so i had to go to quick trip cant breath that stuff in when my asthma is flared like that . sure the under stock is caused by no fault of any one i do like going there but going to take a temporary brake from there thank you :)
Join us in 607 N Webster St and experience the Casey's General Store way, today. With great american food like the chicken, our mouthwatering drinks, amazing service and the experience to tie it all together, we're sure to leave you with a lasting memory! Check out our restaurant menu or call us at (913) 686-2100!
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