Reviews for Arby's in Springville, UT
customer service was horrible. the boy helping us was more interested in helping his friends and was getting snarky with us when... we said we needed a minute to decide what we wanted. incredibly unprofessional and rude. Read more
The little boy at the drive-thru window with an earring that had a cross was very rude and wanna be gangster hes lucky lucky I... was having a good day and he doesn't need to be at the window anymore Very unprofessional he doesn't need to be at that drivethru go let him do bathrooms Read more
Service is good and efficient. Food is typical Arby's but they seem to give larger portions at this store. Friendly staff.... Plenty of parking. Read more
Excellent service by Thomas at the POS cashier station in the drive thru! Super friendly and helpful with some customized... requests. Show that man some money! Read more
Employees were friendly and efficient. Facility looked nice. Food on point -- enjoyed the Wagyu burger. -- Wonder if there could... be a grilled chicken option at some point? Read more
I am not a fast food guy, but was in a bind and Arby's gyro is not too bad. The 5 stars is for their customer service. The guy... working late was super friendly and seemed genuinely happy. He brightened our day and that means a lot when so many workersthese days are flat out rude. Read more
They weren't busy at all, the lady taking my order sounded annoyed and then they got my order wrong and sadly I can't just go... take it back because I left work to get lunch and by the time I got back to work is hen I realized they messed up. Ordered theclassic roast beef sandwich, ended up with beef and cheddar on an onion bun... I cant eat onion due to food allergy so it wentin the trash. Read more
The blonde haired tall man running the drive thru window today needs retrained on customer service. He yelled at me the entire... time saying "Anything Else!?" I was the only vehicle there and knew EXACTLY what I wanted yet he continued to be unprofessional.AND not only were my Curly Fries stail but my Chicken Swiss Sandwich didnt have any sauce on it! Epic Fail today. Read more