Reviews for McDonald's in Springville, UT
I was greeted luke-warm. I ordered chicken nuggets, a double cheeseburger, fries, and a drink. The food was okay but the... cheeseburger wasn?t fresh. I came here about 10 days ago and the staff were so overwhelmed I left after half an hour for 2drinks and a cheeseburger. So I came back today and they gave me another burger. That was nice. I wanted to write the manager?sname because I thought she was nice but they were protective of giving me her name as if I was going to write a bad reviewhaha. Overall, it?s a typical McDonald?s. Nothing special about it. It?s food for your stomach if you?re in a hurry but that?sit. Read more
Kids working there were hanging out if the windows just sitting there in the drive through there was no one in front of us and... we were there waiting for 20 minutes just to order an ice cream cone, they asked us to wait before they even took our order andthen wait again, like if it takes that long to make an ice cream cone . What the heck are they doing? I look inside it's notpacked they have a couple people eating inside. Whoever is managing this location is doing it poorly and it reflects on thecustomer service. Read more
The food was great as usual but the MAIN reason I chose to go there in the first place was my daughter wanting a happy meal (for... the toy, of course). We got the happy meal but NO TOY! They didn't give me a heads up nor offer anything else to make up for it!My daughter was so upset! Thanks for taking the HAPPY out of her happy meal and ruining our mother daughter day out, jerks! Youcould've at least offered an ice cream or something. Read more
It has been quite a while since I've been to McDonald's. A lot of changes. I liked the old way better . I didn't feel like they... even cared if they served customers or not. More than half of the flavors in the soda machine were empty. So I'm thinking itwill be quite some time before I go back. Read more
I always come here and generally I don?t care about customer service at a drive thru. The job isn?t the best and I don?t expect... special treatment from the employees or for them to even be enthusiastic. But these guys here are always super freaking nice.Like seriously. I?m not one to be like ?I only go to this place blah blah? but I dead serious only go to this McDonald?s. Thanksguys! Read more
This place is great. The service is decent and the playground is amazing. The always keep it clean and well taken care of. We go... every week with my kids and they absolutely love this place Read more
This is one of my favorite spots at the edge of Springville heading north to your right or going south to work on your... left. The staff is fast and friendly and the food mart by it is a central hub prefect for the spot. The Mcdonalds is clean aswell as the food mart. When I am needing a pick me up, I go here. I like to sit down and eat if I can. But if I am on the go,then this is the place. The store and McDonald's is wheelchair accessible. The parking lot has plenty of space. So, if youplan to sit and eat, I would recommend inside a good spot. They are open 24 hours. The gas station pumps are great and allowyou to take your time. When I usually come to buy my breakfast, I go through the entrance of the food mart, which is called"Extra Mile" and enter the doors to the fast food area inside. When you come, say hi to the cashier at the food mart and insideof the Mcdonalds. They always appreciate the love. The food mart is always stocked with items thank you Mcdonalds and food martfor your service and professionalism. Read more
I came in today to get breakfast around 7 am, I ordered a hash brown, sausage egg McMuffin and a big breakfast and large sprite,... well I only received one hash brown so I went through the drive though again, and the lady charged me for the hash brown sayingthat she originally never charged me, I looked at the receipt and realized she did charge me like I stated and so I went back inand was given the refund, I wasn?t going to make it a big deal because she took care of it even tho I had to go in twice afterpurchasing my food, but when I got home I noticed my sausage egg and cheese McMuffin did not have any egg in it, I am honestlyjust upset because I bought this for my picky kids and I paid for food to be correct, even after going in twice, getting chargedextra, getting a refund for what I was charged extra for, my food was still not right. I come to this location because it?s theclosest to me but usually the fries are cold, or something is messed up on my order so it?s frustrating at this point. Read more