Just ordered five extra large pizzas from the store in stonewall. Unfortunately it was the the worst pizza I?ve ever eaten. I do not recommend this outlet
Absolutely the best pizza I have ever had from there!
They have low quality food, they've reduced their hours gradually, they got rid of my favourite topping, they don't abide by employment standards in regards to their drivers, and more.
I called to place an order for delivery. Lady could barely speak English asked me to repeat my order 3 times ( taco pizza) than placed me on hold for another 8 minutes while she looked it up ? It's one of your signature pizzas . asked me 3 times if I wanted regular crust ( it comes on thin) than asks me what toppings to top it off she had a bunch of dogs barking in the background and I could barely hear her over her dogs. I hung up the phone and went and ordered from the store directly. Horrible interaction with the call center I assume lots of business is being lost due to this.
Pizza is basically equal to even better than Pizza Den which is extremely surprising! Pizza Den has amazing pizza but this just tops it! (Depending on the day). Some days are just perfect and go above and beyond your expectations, while other days they may put too little or too many toppings on. Other than that, great service and great food!
Haven't tried Stonewall outlet for a bit. Received a flyer in the mail. Have a med 10 topping pizza for 11.99. Plus tax. Went on line to try out the app. Took a bit of navigation but not bad. Lots to choose from! Was really surprised. Pan style was hot but not greasy, toppings were generous and consistent across the whole pizza. Right to the edge. Vegetable toppings were fresh. Meat was a good serving for the size. Just the right amount of sauce too. Cheese was bang on as well. Great job! If this is a normal thing, be definitely ordering from there more often.
I'm not sure why, but I have ordered the 2 xl 3 topping special a couple times now. The person taking the order tells me it $23.75. Then the total is over $30....so confused. Also, they need to fix their covid protocols, 1 guy can't stand in the lobby for 15 minutes waiting for his order while 6 others wait outside because they are better at timing than he is.
I used to order pizza hotline all the time when I lived in the city without issue. This location has rude incompetent staff and has managed to mess up my last 4 orders. Ordering by phone has become almost impossible. It seems like the hiring standards for their call center have dropped significantly since I started ordering. The employees they have answer their phones now barely speak or understand english. It wouldn't be that big of a deal that their employees barely speak English if they at least made a effort to take your order properly. Don't waste your time.
Explore the world of italian food with us at Pizza Hotline in Stonewall and let us bring new scrumptious foods to your plate, such as our wings. We provide an assortment of options that will expand your palate. Browse our restaurant menu or call us at (204) 785-2222, today!
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