• Closed:
    11:00 AM - 09:00 PM (PDT)
  • Cuisine

    AmericanNorth American

  • Features

    Patio , Takeout , Delivery

Sorry, we don’t have photos for this restaurant right now.
Sorry, we don’t have photos for this restaurant right now.
Google Reviews

Nashoni Whitlock

I ordered a burger and it was either freezer burnt or past it?s expiration date. Either way the manger David who was also our server came by and asked us how the food was. I told him I couldn?t eat it was it tasted off. I had my friend try it as well, and they agreed it was not good. I asked it to be sent back or taken off. Instead of asking if I?d like something else or if he could remake it. He made a scene and argued with me. He said I was ?shoving nachos in your face so now you don?t want your order.? I was really taken aback. Everyone in my house has waited tables or been in service Industry. He said you all need to leave now. So we got up and he threatened to call the police if I didn?t pay for the burger. He also didn?t let me take my salad home. So I paid for food the he took back and then charged me for. I specifically didn?t eat the salad because I thought he would charge me for the entire meal. Which he already planned to do. It was so weird. This man was personally upset about a 7$ burger. It was a horrible experience, very embarrassing and extremely unprofessional. We will not be returning. Long story short, don?t order the burger and hope you don?t get David as your server. Head to the local Dairy Queen, way cheaper, better tasting food and the service was great!! Dear David, your attitude was worse than your gross burger. Maybe get a new job you don?t hate, you?re a bad example for your team, a horrible waiter and extremely weirdly rude.

Robin Wolcott

Today was probably my last time frequenting this restaurant. The reason I'm giving them 2 stars is for the good nachos we had and the times I've come in the past and the food and service was great. David the Manager on shift was horrendous. I've worked in the management side of food service for 5 years and he did everything wrong during our visit today. First, as the girls that were working buzzed around bussing, serving and hosting the guests, David just sat there and watched. I waited for roughly 5-10 minutes to be seated in a half empty patio. All the while David was making eye contact with me as I waited for a table but not actually coming over to greet me. Once seated one of the girls brought us water. The last time my water was filled during our meal. David came over to take our order, he was quiet not friendly or helpful. No water refill. We ordered nachos and a kids burger with a side salad. The nachos were delicious but the kids burger was gross. After about 20 minutes, David came by to see how we were doing and my friend told him that she didn't like the burger. David took the plate and as he walked away said, "that's the first time I've heard that". It was like he was saying it to the table next to us, out load for everyone on the patio to hear . 15 minutes later he came back to see if we needed anything else. We said no and he said, " I charged you for half of the dish because you could have eaten the salad and you didn't." From there it only got worse... he was condescending and refused to adjust off the food that we could have eaten but he had taken away. He said to my friend, " I saw you through the window shoveling nachos into your face so it's not that you weren't hungry. " Well no duh, her food was gross; she had to eat ours. We asked to have a side salad to take with us since he took it away before we could eat it, not telling us that we'd have to pay for it or explaining that was the policy. He wouldn't leave the side of our table once he asked us to leave while my other friend whom he gave permission to stay and pay the bill. I've never been asked to leave a restaurant in my life! We weren't yelling, but questioning his actions and rudeness. We finally had to say," we will leave but you have to move so we don't bump into you." He was that close hovering over us! It was so inappropriate. It was so embarrassing and it seemed so unlike the other times I've come. So sad, but honestly he made me feel like if this is the type of person they put in charge to deescalate customer service situations then they don't care about customer service or helping someone find something good to eat after they had something off the menu that was not pleasant. I had talked this place up to my friends now I just feel bad that we had such an awful experience.

Andrée-Anne Gauthier

Food was good and came out quick. Very good selection for beers. The building is also very cool !!! The young lady who was the host was very friendly and nice. While she was talking to us a server came to interrupt to ask her something in a rude way we found it a bit unprofessional. But the young lady kept her good mood. Not sure what was going on that night but the servers seemed frustrated at each other...It was a very strange vibe. Took a while to have our server. She did a very basic service, didn't seem to want to be there. Hopefully the host and kitchen staff get some good tip out because they are doing a great job.

Ianzkee

Awesome items on the menu. Too bad I have a tiny tummy ? Great selection of beers!

Corey Holton

We believe because some of us wore covid masks into the restaurant on the way to the patio the waitress refused to even acknowledge us. Very strange. Only 3 tables on patio had people including us. 20+ minutes we sat there as she went buy multiple times without acknowledgement. Tough one to explain to the kids.

0sunny james0

warm welcome, wonderful service and a wonder of an environment inside and out. beautiful design touches every which way even on merch!! lathe cherry empanada feature topped off a delicious meal complete with beer parings perfectly aligned by staff, who 5 star shine on their own!!! thank you!!! ??????????

La Chatel

OMG! The nachos with brisket meat was absolutely delicious. A must order. It is an appetizer, howevee, it could serve as a meal for 4. Yes, I said meal and not appetizer sized. It is that huge. Please order it. Great service as well.

Denzil McKinzie

Great beer! Really good food! Hours a little odd. Overall though, I would definitely go back there when in town.

More Google Reviews

Fine food and hearty meals. We serve them all at Clock Tower Ales. Discover the atmosphere and enjoy such items as soup in The Dalles. Featuring american food and a pleasant atmosphere we know you'll want to come back. Call us at (541) 705-3590 and we'll be waiting.

Burgerville - american (0.04 mi)
Pho Sai Gon - vietnamese (0.09 mi)
Grinders Coffee - american (0.31 mi)
Zim's Brau Haus Restaurant & Sports Bar - german, american (0.38 mi)
The Riv Cafe - american (0.42 mi)

Cities near The Dalles
Hood River, OR (18 mi)

Towns near The Dalles
White Salmon, WA (17 mi), Goldendale, WA (24 mi)

Sirved has 40 restaurant menus for The Dalles, Oregon. Want a specific cuisine? Check out our best lists for Italian, Asian or Mexican in The Dalles. Dietary need? Let us show you all the gluten free, vegetarian or vegan options. Search Sirved for things like sushi 🍣, pizza 🍕, tacos 🌮, pasta and more. Need just a kids menu or drink menu? Sirved categorizes our menus to make exploring easier.

Frequent searches leading to this page
clock tower ales menu, lunch menu for clock tower ales, clock tower food photos, clock tower ales in the dalles, clock tower ales in the dalles reviews, 1100 e broadway st