Menu for Great Wolf Lodge Water Park | Traverse City in Traverse City, MI

We paid for the basic birthday package for my son?s birthday. We arrived & checked in, got our room & wrist bands, got my sons... birthday stuff & went to the room. The room door wasn?t decorated like it was supposed to be. We gave them time to do it, wentdown to the water park for a couple hours, came back to the room & it still wasn?t decorated. Went to the front desk & toldthem about it. We told them we didn?t want the decorations at this point, because it now wasn?t a surprise. We were told to goback to the room & someone would be up to take care of it. We waited in the room for 20 minutes, nobody showed up. We went toleave & they had came & put the poster on the door, never let us know they were there or talked to us. The poster they put upwas ripped too. Went back to the front desk & told them we didn?t want the ripped poster, as we already told them. Asked tospeak to a manger. The manager said sorry, there?s nothing we can do. We will never be back to this place. What has happenedto customer service? This place obviously doesn?t care about their customers, only getting money from them. Read more

Family had a lot of fun in the water park. Prices were reasonable. We did have a small issue with our balcony being loose which... was a safety issue. They were going to resolve it with us being there but we didn't want to be bothered through our stay.Everyone was friendly and willing to help at all times . Read more

From the time we entered the Lobby until we left we were met with smiling staff members that wanted to make your stay perfect,... and it was. Our room was amazing plenty of room and I like that there is a real table to sit and eat or play games. The waterpark had something for everyone. All the staff seemed generally happy to be there and were more than willing to help in any waythey could. Thank you and I will be recommending this pace to others.???????????? Read more

Plenty of fun activities for everyone. Bowling, mini golf, arcade, and of course the water park. Staff are super friendly and... really make you feel welcome. The reason I gave it 4 stars is we had the Wolf Den room which is cool, but it had a tear in thescreen, the curtains where dirty and stained. It also didn't seem to be designed with a family in mind. There wasn't any sort ofnight light like other hotels have, there wasn't a lot of space to hang wet clothes, and there could have been more privacy forchanging with a simple sliding door in the bunk bed area. Read more

Great family destination. The activities inside aside from the water park keep the kids entertained (arcade, Magic Quest). The... facility is clean and the life guards are on point. Prices fluctuate depending on the season as expected, so book inadvance. Money well spent and both the adults and 3 kids (15, 12 & 9) were entertained. However, if you have been here morethan a handful of times, it kind of loses its luster. We enjoyed the visit, and 2 days were plenty. Read more