Reviews for El Pollo Loco in West Valley City, UT
Employees were great. It was clean. The burritos are good. But I feel it was pricey, I could have gone to a sit down restaurant... for what I paid, $17 for a combo meal with extra cheese. Potatoes and gravy were runny, but expected from a chain. Read more
Worst food we have eaten in 10 years. So to be fair we ordered Carne asada tacos NOT chicken. Meat was gamey and mostly grissle.... Sauces were gross and Chips hard enough to break a tooth. We got two combos and 1 soft drink. Threw it all in the garbage. Whatis worse is I paid $39 for this garbage. I feel like I was robbed. Left hungry and disgusted. Save your money....don't eat hereEVER!!! Read more
I am in the area because work I order from here delivery. The delivery was pretty quick. I order 2 churros, 1 chicken thigh,... taco combo and shrimp taco. The food was very cold which makes me believe was not fresh. Shrimps were overcooked and too muchcoleslaw , churos were ok , chicken thigh bearly any meat and cold and the tacos the chicken tasted weird. So for a pollo asadoplace is not good. But now a days restaurant don't care for quality. No way I am sending my truckdriver fellows Read more
Got the 8 piece meal deal. Chicken was EXTREMELY overdone. So dry that it was leather. The pinto beans are very plain. The salad... was shredded lettuce and avocado with a tasteless/boring dressing. The mash potatoes were AMAZING though. Not worth the price.Very boring & have you guys heard of seasoning????? Read more
I placed an online order for curbside pickup. I waited in the curbside for 10 min after letting the restaurant know I was there... and no one ever came out. I finally decided to go inside and asked only to be told in a rude tone that I had to wait 30 minbecause they had no chicken at a chicken restaurant. Their lack of proper management and professionalism was displayed at itsfinest. I proceeded to cancel my order through email because they refused to assist me in canceling it saying that I placed itthrough the app, not the restaurant. The worst customer serviced I?ve experienced Read more
We were passing through the area and wanted to try something new. We tried the chick and shrimp tostadas, a burrito, and chicken... nachos. The chicken was good, but the rest of the food seemed to be lacking in flavor, but maybe that is how it is supposed tobe? The restaurant was very clean. It was impressive to see all of the chicken cooking. Read more
This was first time to this location in and never again. Waited ten minutes just for them to take an order through drive... through and nobody in front of me. Get my food and it's like shoe leather...absolutely terrible. I'm pretty easy going andunderstand not everything you order is as expected but this tops the charts couldn't even chew the chicken!! Absolutely wasteof money!! Read more
Uninspired roasted chicken, for way too expensive of a price. If you want some good Mexican chicken dishes, please do yourself a... favor and hit up -any- of the authentic restaurants around. Read more