Google Reviews

Debbie Lofton

What we like about them is everything is freshly made, especially the breakfast sandwiches. Although the last few times we were there the hashbrowns were super greasy! So this time I only ordered the sandwich.


I don't think anyone has been trained here in years, and they certainly don't listen to the customer. Forget customizing your order entirely - it never works. Just ordering a "Jumbo Jack with Cheese" stumped the drive thru lady. Over and over we explained it's just like on the menu. She kept asking what kind of cheese and what else was on it and such. It's practically what the business is known for! Order a drink with no ice (I don't trust that the ice machines have been cleaned) and there's ice. Finally, learning how to take an order would be strongly appreciated. When someone says they'd like one item, and you say "anything else?" almost immediately it's weird. Then we say one more item and you say, "anything else?" and so on. Frankly, I've often ordered less to avoid the annoyance. Let a person finish talking, please.

Celeste Nemeth

Worst chicken sandwich I?ve ever had. I couldn?t even bite through the chicken, it was so rubbery. Only reason this has two stars was because the loaded mini tacos were alright.

knightchallenger 2020

About a few months ago my parents went here for lunch. And the French fries tasted like fish. Witch means they aren't changed the oil in the fryer . And because that's a heath issue my parents no longer go there. ????????

Stephanie Castro

Absolutely worst Jack-in-the-Box I?ve ever been to! My drink was half full with no straw, I asked for a medium fry and the lady gave me a small. She asked what kind of sauce we wanted, gave us everything we did not ask for. Drive thru lady was not nice, Neither was the other lady who gave me my straw after I went in. She was going to give it to the other couple, because she wasn?t paying attention. The tacos we ordered are super cold and the cheese is stiff. My extreme sausage sandwich only has one and a half sausage patties. Never will I go to this location!

Fred Grant Jr

I ordered 2 sausage egg cheese biscuits with ham and jalapeño. Got the jalapeño, didn?t get the ham. Last time I came here the mobile app took my money but when I got there, within 3 mins, it was closed. Seriously Jack!!! Do something!!!!

Bryan Dean

Placed a mobile order on the JITB app at about 9:40 am. The app said it would be ready in 5-7 minutes. Arrived at the store about 9:45. No activity at drive-thru sign. No one at drive-thru window. Front door was locked. Young man sitting in a seat shipping on a drink, wearing an Orange Champion hoodie ignored me knocking on door. Looked at me briefly a couple times and continued sitting there, and buried his head in his hands. I called the store's phone number numerous times, called two different numbers on the sign showing the store's hours leaving a message at one, while the other demanded a 14 digit number on a receipt which I didn't have because no one was willing to help me. Finally at about 10:20, a woman pulled in and unlocked the front door to go inside. I told her that I had placed a mobile order over a half hour a ago, and could not find a way to get my order. She told me there was only one employee there, but she would prepare my order, and she did, in less than 5 minutes (this is the reason I gave 2 stars, not 1). I still didn't get a receipt, she couldn't print one evidently. A few days previous to this, I tried to order at the drive-thru at 9:40 pm. Store was closed, no one inside, no one answering at the drive-thru, doors locked. There's a large window sign that says their drive-thru is open 24 hours, although the sign on the doors has "10:00" written over the 24 hour drive-thru info. Order at your own risk. They may or may not be there or be accepting orders. And it seems their app will take mobile orders regardless of the store's ability or willingness to fill the order.

Drea Jo

I haven?t been a Jack fan. There chicken sandwich is good and much better than other fast food restaurants. Nice lettuce and tomato. The customer service was fine.

More Google Reviews

Dive into a new experience with american food and allow Jack in the Box to bring you something scrumptious. We have options for every member of the family to explore! We are located in Wood Village, feel free to explore our restaurant menu!

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Want a specific cuisine? Check out our best lists for Mexican, Asian or Italian in Wood Village. Dietary need? Let us show you all the gluten free, vegan or vegetarian options. Search Sirved for things like tacos 🌮, salad 🥗, pizza 🍕, soup 🥣 and more. Need just a kids menu or drink menu? Sirved categorizes our menus to make exploring easier.

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