Reviews for Panera Bread in Huntsville, AL
Great customer service the downside is the location if you're looking at from the street it damn near looks like it was closed... for the night it has dim lights inside and the outside lights look like it was already closed until you got right up to thelocation Read more
The lady called my last name when my order was ready. When I grabbed it she asked me how I pronounced it. I told her and made a... joke about it. As I was grabbing my food and turned my back, she made a comment to another worker about how that turned into aconversation when she didn't want it to. Might want to wait until the customer is out of earshot. The food isn't good enough forto put me into a good mood after that. Read more
What a total waste! This Panera is the pits!!! On a Saturday morning I visited and 4, THAT?s FOUR, of the five food items I... requested were not available even though samples were obviously displayed in the case. Absolutely unacceptable there was NOfresh fruit! This is the height of summer fruits. Cannot be an issue for a lack of supply. GO TO THE FARMERS MARKET IF YOU AREOUT! Panera business is based on fresh (mostly) healthy food. Right? NOT THIS LOCATION! So dissatisfied. We walked out. Read more
I ordered a strawberry banana smoothie and it was soo good and I got it fast! The young lady who took my order (her name was... Kylie) was so sweet and got my order in fast! They are very low on staff so please remember to be nice to your workers!!Definitely will be coming back here again!!! Read more
Bridge St. Panera Bread with another wrong order. We asked for no garlic aioli and no ice. Received garlic aioli and ice. Called... the cafe PRIOR to the order and spoke to a young lady who assured me my order would be correct. Don't blame it on Doordashdriver either. They don't prepare the food and the bag was sealed by the way. Don't bother calling to complain they are too busymessing up your order too. Read more
This location at Bridge Street doesn't pay attention to even the most basic of requests. Look at the order receipt. No ice was... placed on the order receipt in FOUR SEPARATE AREAS yet I still received a LARGE DRINK FILLED WITH ICE. They simply don't care.And it shows. See the BURNT CHEESE PIZZA. No tortillas chips for the soup. I called corporate and sent the photos ASAP. I alsocalled the restaurant and spoke to Will. He was nice but seemed preoccupied when I spoke to him about this incorrect order in aseries of past incorrect orders. He will use it as a "coaching session". I think Panera Bread needs to terminate the employmentof employees who cannot grasp that basic concept of not placing ICE in a drink when the customer has requested not to place icein the drink. I would recommend you take photos immediately of incorrect orders and call corporate. It will take a village inHuntsville for Panera Bread to eventually hold their employees accountable for making incorrect orders. I posted 5 photos. Read more
We come here a least twice a week but after today we won't be back. The cashiers are always rude and the food has went downhill... too. The souffle was awful and the chocolate filled croissant literally had no chocolate in it. The fruit in the fruit cups wasdirty too. This is a regular order for us so we know how it's normally made and how it should taste. We will give the otherPanera locations a try to see if they're any better. Read more
Great service in the middle of the lunch rush. Spicy Take chicken sandwich is a nice menu addition but the French onion soup... today was superb, hearty broth and flavor. Read more