Reviews for McDonald's in Phoenix, AZ
I've been here multiple times and never had a bad experience or messed up order yet. I'm sure one day, because everybody makes... mistakes sometime, but still. Great job. Facility and grounds are always clean. Not the easiest feat in this location! Read more
Definitely call ahead of time to verify if their open late night or not. When placing a mobile order and getting to the location... only to be told that the drive Thur is closed at the moment is very disappointing. Definitely hours should be updated to verifyactually opening hours. Read more
First time coming here and last! The double quarter pounder was raw and nasty. The fries are cold and the Coca-Cola with no gas... in it. Horrible experience. Read more
For one, let me get out of my chest that I absolutely hate the "DUAL" new Drive Through that McDonalds has setup on their... restaurants. The space between the ordering terminal and the window is very short and there is always chaos not to mentioncertain people who cut in because they have more space. The people taking orders on these ordering terminals are off on timingso one sometimes is faster than the other. This is extremely annoying. So McDonalds, if you are reading this please remove thedual driver through!! As far as food and service, this restaurant is one of the better ones around. Read more
This place is fine but I wouldn't go there in the morning. The line takes way too long. It takes them forever for each car. I... was late to work. I thought I'd grab breakfast but it ended up turning into a 25 minute line. I actually timed them. It took 25minutes. I was watching the clock because I had to be at work and then I couldn't get out of line because someone was behind meand I just will never come here for breakfast again. I can't afford to be late for work. Read more
I hate it here. Bad service an customer service daily. All I want everyday is 1 simple cup of coffee, minus coffee grains an... extra water. Since the prices went up , quality went down for sure. You need to train your employees the correct way. I see whyy'all have restaurant brawls across the world. This is a real messy business!!!! I went back several times since^^^. Theservice is still horrible, today I told the manager she doesn't even care. The coffee price has went up!! It's watered-downwith coffee grains. You may as well add that too the menu as well!!!! Why is it a star here? I keep removing it Read more
both of my cheese burgers had a no pickle sticker and yet i bit into pickles in both the burgers. the last time i was here i... order a hot fudge sundae with extra hot fudge cause i know they can be stingy and when they gave me my sundae there was a skidmark of hot fudge, gave me the tiniest amount. they never get my order right Read more
Very rude people on the first shift. I will never spend my money here and am upset at how I was treated. I come here in the... mornings before work to get my coffee. I had a deal for .99 coffee or iced coffee. I walk in and get ignored by the cashier. Ieventually get to place my order and scan my code for the discount. I ask if it took my code she then asks what flavor and Itell her vanilla. I ordered a sandwich as well and 2 strawberry creme pies. I pay and then I look at my receipt and the coffeeis rung up at regular price. I then tell the cashier that she rang me up for full price and she said well obviously your codedidn?t go through. So I asked her how do I scan my code and get it for that price she?s like what do you mean and I asked heragain how do I scan my code and get it for the discounted price. She said you have to scan your code and I said I did and Ishowed you the code as well. So turns in an argument and I ask for a manager. The manager goes to the register and said thatthere?s basically nothing she can do about it. And I said in the past cashiers will discount it for me anyway since it?s thereapp and there deal. She proceeds to tell me that she can?t do anything about it. I ask for my money back and say what is thepoint in having a code and the manager says right (in a sarcastic tone) I get my money back and I promise you I will never spenda single dime at this location ever. These associates are clearly not morning people and do not have customer service skills.They are in the wrong industry. Read more