Reviews for McDonald's in West Frankfort, IL
I hate to leave a bad review, so instead I will point out where they fell short and hopefully they will work on this. You could... tell it was many new employees. It was just before noon so food should've been fresh. I got the coldest, hardest , dryestMcDoubles I've ever had. That's all that really bothered me. They had 4 of us pulled over waiting, and nobody behind us. Justhaving a bad day I guess Read more
What can I say? It's McDonald's. Super busy. Didn't stay there long
McDonald's is McDonald's haven't ate there for over a year. Food is nasty but it's Very Convenient. We were wanting drive... through. (We were a long way from home and not feeling well) I had a craving for those chicken McNuggets. Got our food. Theorder was correct, 10pts My Nuggets were hard and coolish It was more what we didn't get. And if I remember it's just the way itis now days. We got only what we asked for. There was No salt No ketchup No napkins. So sorry a 3 star experience Read more
You would think all the McDonald's food will be the same, not at the West Frankfort place, stale bread with dry food, really!
Drive thru girl at window was a little curt but it was late and almost closing time, so understand just not a good idea to be... that way Read more
Food is great but customer service horrible and the swearing and cussing and the nasty serial talk amount managers and employees... I will be contacting corporate cause by no means should any type employee be saying that or cussing in front of customers 6/2/22 Read more
This has to be the worst McDoanlds ever. The service is poor, slow, and the food is ALWAYS bad or wrong. We have never gotten... hot food, except the time we asked for it cooked fresh and they didn?t put salt on the fries that time. Multiple trips and it?sbad every single time. Not to mention you wait forever to even get you hour old food. Read more
Service was slow but food was hot which is a big change. Normally service is fast and food is cold. Especially the fries.